Lead Maintenance Technician

Responsibilities

Assist in completing work orders from resident service requests by diagnosing issues and making repairs in accordance with established policies and safety standards.

Oversee the "make-ready" process for vacant apartments, including conducting inspections, creating maintenance task lists, scheduling contractors, obtaining supplies, and ensuring all tasks are completed to a high standard.

Develop and maintain cleanliness and appearance standards throughout the community, ensuring all areas, including grounds and common spaces, reflect the company’s high quality.

Supervise and coordinate the activities of the maintenance staff, ensuring efficient workflow.

Develop and implement maintenance schedules and procedures to optimize operations.

Conduct property inspections to ensure compliance with safety standards.

Assist in training and developing maintenance team members to enhance their skills.

Liaise with the Maintenance Supervisor on work priorities and inventory management.

Participate in the rotating on-call schedule for emergency maintenance repairs.

ESSENTIAL JOB FUNCTIONS

Perform other duties as assigned.

Why You'll Love It Here

• Lots of paid time off (19+ days!)
• Customizable total rewards package
• Fiscal wellness perks to set you up for success
• Mental health resources
• Bilingual Spanish is a plus

Qualifications

• 3+ years of experience in maintenance, with at least 1 year in a leadership role.
• Strong technical skills in HVAC, plumbing, carpentry, and electrical work.
• Affordable housing experience preferred.
• Ability to lift and move up to 50 lbs.
• High school diploma or equivalent; certification in a related trade preferred.
• Schedule flexibility is required, including the ability to work weekends when necessary to meet property maintenance demands.
• Must be able to participate in the emergency on-call rotation as needed.
• Dedicated to exceeding expectations, leading by example, and by providing exceptional service.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance.
• Fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.
• Willingness to embrace feedback and continuously improve.
• Strong belief in the value of teamwork and collaboration.
• Reliable and committed to doing the right thing at all times.
• Personal standards of appearance and dress compatible with the Company’s standards.