Lead Maintenance Technician (48315)

About the role

The Lead Maintenance Technician oversees ongoing facility maintenance and repairs to keep the company's multifamily property operating and appearing at its best. This role requires a minimum of 4 years of relevant work experience, preferably in property management or hospitality, with at least 1 year of supervisory experience.

Responsibilities

• Address work orders and other repair and maintenance issues before they escalate into major problems using technical certifications in HVAC, CPO for pools/spas, or other specialized training as needed.
• Proactively address routine maintenance and the general cleanliness of the property, including resident amenities like the pool and clubhouse.
• Lead by example, stepping in to assist where needed, including completing work orders and helping other technicians.
• Manage the Make-Ready board to ensure turnover work stays on schedule and ensure the property grounds are kept up.
• Engage in difficult conversations with employees and residents, hearing their concerns and issues and seeking to understand and resolve them.
• Ensure a safe working environment for the team and a safe living environment for residents with a safety-first approach to everything you do, including handling certain substances and chemicals properly and training the maintenance team in proper safety procedures and protocols.

Requirements

• Treats all current and future residents with the highest level of concern and care; demonstrates a natural disposition towards personal and public safety.
• Demonstrates attention to detail to ensure that all jobs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked.
• Familiarity with local, state, and federal employment laws, including wage and hour, meal and rest breaks, OSHA, and human rights and equal employment opportunity regulations.
• Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled.
• Operates from a place of integrity, honesty, and ethics.
• Valid driver’s license to operate company-owned vehicles or to utilize own vehicle for work.

Qualifications

• A high school diploma or GED is required.
• Technical degree in a related area of study or one or more technical certifications in HVAC, plumbing, or electrical.
• S1 or S2 HVAC certification highly desirable.
• Prior experience in general building maintenance or painting in a commercial or residential environment.
• Proficiency with Microsoft Office Suite or related software.

Skills and Abilities

• Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative, and maintains confidentiality.
• Strong time management skills with a proven ability to meet goals and deadlines.
• Excellent verbal and written communication skills with the ability to write and speak clearly.
• Excellent organizational skills and attention to detail.
• Basic proficiency with Microsoft Office Suite or related software.

Benefits

• Medical, dental, vision, and basic life insurance options.
• Auto-enrollment in the 401(k) plan after 60 days of employment.
• New employees accrue 40 vacation hours in the first year and earn paid sick leave per state requirements.
• Eligible employees receive holiday pay (if working) or paid holidays (if scheduled off) for six holidays each year.

Pay

Details on pay are not specified in the job posting.

Schedule

The Lead Maintenance Technician works full-time Monday through Friday at our location, with occasional on-call hours as set by the Property Management team. During high-traffic holiday periods, the position is scheduled according to Company standards, and the supervisor must approve schedules.

Physical Requirements

• Able to frequently lift or move items weighing up to 25 pounds; occasionally needs to lift or move items weighing up to 50 pounds.
• Able to use hands to use and manipulate tools and objects or control equipment; adequate vision to do the same safely.
• Able to move about the property to perform assigned tasks and responsibilities, including standing for extended periods, walking, climbing stairs and ladders, stooping, kneeling, crouching, or crawling to perform functions in various weather conditions and variable climates.

Equal Opportunity Employer

We will consider all qualified Applicants for employment, including those with Criminal Histories (arrest and conviction records), in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.