Lead Maintenance Tech

Position Overview

We are seeking a highly skilled and customer-focused Lead Maintenance Engineer to oversee daily facility operations and lead a dedicated two-person maintenance team. Reporting directly to the Chief Engineer, you will serve as the technical expert and primary point of contact for guest and property maintenance needs.

Technical Responsibilities

• Perform advanced troubleshooting and repairs on mechanical, electrical, HVAC, and plumbing systems.
• Apply fundamental carpentry skills and safely operate a wide range of basic hand and power tools.
• Strictly adhere to all safety precautions, maintain deep knowledge of occupational hazards, and ensure safe equipment operation at all times.
• Leverage basic computer skills to adapt quickly to facility management software to track, update, and complete work orders.

Leadership & Soft Skills

• Lead, mentor, and direct a team of 2 maintenance engineers. Share knowledge effectively and train team members on proper task execution.
• Demonstrate strong critical thinking to resolve complex operational issues efficiently and independently.
• Provide top-tier customer service by communicating professionally and courteously with both guests and cross-functional team members.
• Thrive in a fast-paced environment, maintaining extreme attention to detail and professional composure while working under pressure.

Qualifications & Experience

• A minimum of 2 years of proven experience in general building maintenance or an equivalent trade profession.
• Must possess a strong ability to learn new systems and follow detailed instructions accurately.

Physical Demands

This is a highly active, physically demanding role. Essential functions require the physical capacity to endure extended periods of walking, standing, bending, lifting, twisting, and kneeling.