Lead Maintenance Tech

Position Overview

We are seeking a highly skilled and customer-focused Lead Maintenance Engineer to oversee daily facility operations and lead a dedicated two-person maintenance team. Reporting directly to the Chief Engineer, you will serve as the technical expert and primary point of contact for guest and property maintenance needs. The ideal candidate blends hands-on trade expertise with strong leadership and a commitment to exceptional guest service.

Technical Responsibilities

• Perform advanced troubleshooting and repairs on mechanical, electrical, HVAC, and plumbing systems.
• Apply fundamental carpentry skills and safely operate a wide range of basic hand and power tools.
• Strictly adhere to all safety precautions, maintain deep knowledge of occupational hazards, and ensure safe equipment operation at all times.
• Leverage basic computer skills to adapt quickly to facility management software to track, update, and complete work orders.

Leadership & Soft Skills

• Lead, mentor, and direct a team of 2 maintenance engineers.
• Share knowledge effectively and train team members on proper task execution.
• Demonstrate strong critical thinking to resolve complex operational issues efficiently and independently.
• Provide top-tier customer service by communicating professionally and courteously with both guests and cross-functional team members.
• Thrive in a fast-paced environment, maintaining extreme attention to detail and professional composure while working under pressure.

Qualifications & Experience

• A minimum of 2 years of proven experience in general building maintenance or an equivalent trade profession.
• Must possess a strong ability to learn new systems and follow detailed instructions accurately.