Lead Maintenance

Responsibilities

• Trouble shoot work orders daily for residents, prioritizing the service requests and ensuring they are completed in a timely fashion.
• Prepare vacant units for new residents, ensuring that the unit meets the company standards/checklist.
• Ensure the exterior grounds of the property and pool maintenance are kept clean daily.
• During weather freeze warnings or winter storms, ensure all preventative measures are taken.
• Conduct a walk-through of the entire property to ensure everything is in working order; if not, take the appropriate steps for correction.
• Prepare for inspections and schedule outside contractors for projects, when necessary.
• Be available for quick response per the company policy of on-call duties as required.
• Attend staff meetings as required or requested.
• Manage upkeep to ensure sweeping, mopping, and vacuuming floors in communal areas are done, and manage the disposal of trash found in communal areas.
• Painting communal areas and exterior walls.
• Tracking inventory to ensure that you have adequate maintenance supplies.
• Ensuring that fire extinguishers, hydrants, alarms, and emergency exits always remain in excellent working condition.
• Provide daily updates on progress and daily maintenance operations to the Property Manager

Skills & Abilities

• Administrative Skills – the ability to understand the Company’s policies and procedures, track materials used for inventory purposes, and sign-in/sign-out unit keys.
• Analytical Skills – the ability to draw conclusions and examine alternatives when approaching a maintenance request, the ability to read blueprints if needed, the ability to consider alternative methods/materials if necessary are unavailable.
• Communication/Language Skills – the ability to read and comprehend warning labels and service requests, the ability to effectively communicate with residents and other property staff.
• Creative Skills – the ability to find the most efficient way to complete a task, continuously look for ways to retain residents, and improve the property within budget requirements.
• Computer Skills – Outlook, Appfolio (we will train), Online ordering of maintenance supplies, etc.
• Leadership Skills – Have a can-do attitude, the ability to show confidence in work, and train and motivate others.
• Manual Skills – cleaning, groundskeeping, and removing snow when needed.
• Appliance Repair – Troubleshooting and repair of parts, cleaning lint screen in washer/dryer, pumps, transmission, water heater troubleshooting repair, and replacement.
• Carpentry – Proper use of hand and power tools, cabinetry, door hanging to include installing hardware, closers, hinges, drywall repair and replacement, window repair, door repair or replacement, and replacement of shelving installation.
• Electrical – Able to replace outlets, switches, light fixtures, circuit breakers, photocells, ballasts, understand and use basic test equipment, and have knowledge of fire and security system operation.
• Heating, Ventilation, and Air Conditioning (HVAC) – Filter changes, coil cleaning, pump replacement, ability to troubleshoot using schematics and wiring diagrams, maintaining a type II EPA certification, understanding of how to use pressure gauges, charge, evacuate, and change out condensing units, air handlers, etc.
• Plumbing – Basic plumbing repair on copper, PVC, CPVC, toilets, pump replacement, replacement of fixtures, valves, water heater troubleshooting, repair, and replacement, and ability to use an electric auger or snake.
• Pool Care (CPO) – Filter cleaning, pool cleaning, chemical testing, knowledge of all shut-off, first aid, signage, and pump motor repair and replacement.
• Maintain mathematical skills – the ability to calculate square footage and read proper measurements.

Qualifications

• Education: High School Diploma/GED required
• Work Experience: 3+ years of prior maintenance experience required.
• Licenses/Certifications: HVAC certification, CPO, valid driver’s license with insurance required.