Lead Locksmith Technician

Benefits

Competitive Wages

Tools Provided

Uniforms Provided

Company Vehicle

Paid Training

Flexibility

Career Advancement Opportunities

Growing Industry

Key Areas of Responsibility

• Ability to perform emergency work orders, for commercial clients only.
• Ability to install, repair, and maintain Commercial and Residential hardware.
• Safe and Card Access experience is a Huge Plus.
• Ability to install, repair, and maintain Access Control Hardware.
• Ability to modify hardware for locks.
• Ability to create and maintain master key systems.
• Residential & Commercial Lock re-keying/ Perform Pining of locks.
• Able to interpret a variety of instructions in written, diagram, or schedule form.
• Able to troubleshoot with a variety of variables in situations.
• Able to clean, maintain, adjust, calibrate & service equipment used.
• Able to read operating and maintenance instructions, and procedure manuals.
• Able to write simple correspondence.
• Able to effectively present information to customers & commercial clients.
• Able to add, subtract, multiply, and divide in all units of measure.
• Able to cut keys by code.

Qualifications, Knowledge, and Skills

• Minimum of 2 years experience in technical hands-on field experience in locksmithing, access control, door hardware, and other skilled trades.
• Good relationship-building skills with a diverse population including all customers’ partners, technicians, and all other company employees.
• Good verbal and communication skills.
• Able to manage multiple functions at the same time.
• Good organizational skills.
• Able to work with minimal supervision.
• Able to work effectively as part of a team.
• Able to work safely on ladders.
• Ability to drive in compliance with company vehicle policy.
• Provide a high level of timely & accurate customer service.
• Communicates effectively with the client to determine what services are needed.
• Respond to general inquiries from customers/clients.

Physical Requirements

• Must be able to fluently understand, speak, and write English.
• Able to push, pull, and lift at least 50 lbs.
• Able to kneel, crouch and stoop.
• Able to reach above and below the shoulders.
• Able to use hands and fingers to grasp, twist, and pull.
• Able to climb a ladder and work above ground.
• Withstand external weather conditions year-round.