Lead Locksmith

About the role

This role oversees daily locksmith operations, provides technical expertise in access control systems, and ensures the security and functionality of campus facilities.

Responsibilities

• Maintain, repair, and preventively maintain locks, door hardware, and access systems.
• Troubleshoot system failures, ensure compliance with ADA and safety codes, and address wear or deficiencies.
• Coordinate preventive maintenance schedules and document work in CMMS systems.
• Inspect systems to identify risks and ensure long-term reliability of campus access infrastructure.
• Provide daily direction to locksmith staff; plan, prioritize, and assign work activities.
• Monitor work progress and inspect completed work to ensure quality, safety, and compliance.
• Collaborate with other trades and campus departments to support projects and operations.
• Provide input on staff performance, training needs, and operational improvements.
• Serve as a subject matter expert on locks, door hardware, and access control systems.
• Support implementation and maintenance of the campus master key system and key control procedures.
• Maintain key records, hierarchy, and compliance with security standards.
• Advise stakeholders on hardware selection, access strategies, and coordinate with University Police.
• Install and modify locking systems for renovations and upgrades; interpret plans, specifications, and work orders to complete projects accurately.
• Respond to lockouts, urgent repairs, and security issues; perform emergency rekeying and implement temporary access solutions.
• Cut, issue, and track keys while maintaining accurate key control records and system integrity.
• Maintain tools, equipment, and inventory; ensure a safe, clean shop environment and support other Facilities units and campus projects as needed.

Qualifications

• Thorough knowledge of locksmith trade methods, materials, tools, and equipment, including proper use and maintenance.
• Expertise in locks, locking systems, door hardware, fastening devices, and electronic access control systems.
• Understanding of applicable regulations and codes, including ADA, fire/life safety, door hardware standards, and Cal/OSHA and Federal OSHA requirements.
• Skill in estimating materials and labor for maintenance and installation projects.
• Experience implementing preventative maintenance programs and maintaining accurate records using CMMS and key tracking systems.
• Strong problem-solving skills with the ability to respond effectively to routine and emergency service needs.
• Effective communication skills and ability to work both independently and collaboratively.
• Experience working with computerized maintenance management systems (CMMS), key management software, and electronic access control systems (preferred).
• Prior experience in a similar higher education environment or a large multi-building facilities environment (preferred).

Benefits

• Generous time off
• Retirement plan with retiree healthcare
• Health coverage options
• Education support
• Optional offerings
• Campus & community access