Lead Litigation Adjuster

What You’ll Do

• Investigate origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• Check for prior claims and recognizes environmental exposures.
• Participate in High Damage Reviews (HDR) to address coverage issues and exposure.
• Handle claims on a good faith basis.
• Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
• Conduct on-site inspections when needed, evaluate damages and handle claim negotiations with insureds, claimants, attorneys, public adjusters.
• Respond to customer inquiries, make appropriate decisions, and close file as needed.
• Interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
• Interpret claim history coverages.
• Proactively provide all parties with claim process and status as appropriate; answer questions or redirect to other areas.
• Serve as a mentor and subject matter expert for less experienced adjusters.
• May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.

Who We’re Looking For

Professionals eager to grow, learn, and contribute to a dynamic legal team
Individuals committed to excellence, integrity, and collaboration

What We Need From You

• Coverage experience preferred
• Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories
• Demonstrated experience providing customer-driven solutions, support or service
• Demonstrated ability to efficiently and effectively handle complex claims
• Extensive knowledge of policies and endorsements coverages
• Successfully applied knowledge of each phase of the claim handling process

Requirements

• Licenses: Obtain state specific property casualty claims licensing as required
• Travel Requirements: Up to 10%
• Physical Requirements: Work that primarily involves sitting/standing

Benefits

• Comprehensive medical, dental, vision and wellbeing benefits
• A competitive 401(k) contribution
• A pension plan
• An annual incentive
• 9 paid holidays
• A paid time off program (23 days accrued annually for full-time employees)
• Student loan repayment program
• Paid-family leave