Lead Litigation Adjuster

What You’ll Do

• Investigate origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• Check for prior claims and recognizes environmental exposures.
• Participate in High Damage Reviews (HDR) to address coverage issues and exposure.
• Handle claims on a good faith basis.
• Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
• Conduct on-site inspections when needed, evaluate damages and handle claim negotiations with insureds, claimants, attorneys, public adjusters.
• Respond to customer inquiries, make appropriate decisions, and close file as needed.
• Interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses.
• Interpret claim history coverages.
• Make independent decisions but recognize when assistance is needed.
• Proactively provide all parties with claim process and status as appropriate; answer questions or redirect to other areas.
• Serve as a mentor and subject matter expert for less experienced adjusters.
• May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.

Who We’re Looking For

• Professionals eager to grow, learn, and contribute to a dynamic legal team.
• Individuals committed to excellence, integrity, and collaboration.

What We Need From You

• Coverage experience preferred.
• Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories.
• Demonstrated experience providing customer-driven solutions, support or service.
• Demonstrated ability to efficiently and effectively handle complex claims.
• Extensive knowledge of policies and endorsements coverages.
• Successfully applied knowledge of each phase of the claim handling process.

Requirements

• Licenses: Obtain state specific property casualty claims licensing as required.
• Travel Requirements: Up to 10%.
• Physical Requirements: Work that primarily involves sitting/standing.

Benefits

• Comprehensive medical, dental, vision and wellbeing benefits.
• A competitive 401(k) contribution.
• A pension plan.
• An annual incentive.
• 9 paid holidays.
• A paid time off program (23 days accrued annually for full-time employees).
• A student loan repayment program.
• Paid-family leave.

Additional Information

• To ensure a strong start, all employees participate in our New Employee Orientation during their first week.
• We provide benefits that support your physical, emotional, and financial wellbeing.