Lead Library Technology and Research Specialist
Virginia's Community College System · Richmond, VA · 3 days ago
Analyst$60k–$70k/yrFull-time
About the role
The Library Technology and Research Specialist has two primary functions: Provide technology support to users, including coordinating with the IT department to update, troubleshoot, repair, and maintain the library’s technology (computers, software, printers, scanners, assistive technology, etc.). Also, support and enhance user access to information by providing reference and instruction services as well as library outreach.
Responsibilities
- Contribute to the NOVA Libraries social media outreach as Medical Education Campus representative;
- Create and update research guides (LibGuides), manuals, and other digital and physical instructional objects/tools (videos, handouts);
- Provide instruction for students.
Requirements
- Experience providing reference and instruction services;
- Experience with troubleshooting, repairing, and/or maintaining library’s computers, software, printers, and/or scanners;
- Experience in a reference role or demonstrated level of responsibility comparable to a reference specialist;
- Experience in customer service.
Qualifications
- Minimum Work Experience: Experience providing reference and instruction services.
- Additional Considerations: Experience in academic library, teaching experience, public services experience providing reference and circulation services, experience with web publishing, learning management systems, and current and emerging web technologies, experience in training students and/or staff in technology use, experience with Integrated Library Systems, Springshare products, CONTENTdm, social media platforms, and library databases.
Skills
- Ability to process and learn specialized knowledge & skills: i.e., Nursing and Allied Health research; appropriate citation support.
- Ability to manage library in absence of a faculty Librarian.
- Ability to work independently and manage special projects.
- Ability to independently create and maintain web pages using standard HTML editors.
- Ability to teach information literacy and research skills.
- Flexible self-starter and ability to work with a diverse clientele.
- Good knowledge of library resources, classification, and circulation services.
- Good knowledge of new and emerging technologies.
- Knowledge and understanding marketing and outreach methods.
- Knowledge of graphic design, video editing and web development software.
- Physical ability to reach shelves from 5’ to 8’ in height with a stool and to lift books and computer equipment up to 15 lbs.
- Skilled in MS Office.
- Strong communication and collaboration skills and the ability to assist people from diverse backgrounds and varying education levels.
Benefits
N/A
Pay
$60,000 - $70,000
Schedule
Monday – Friday days and evenings. Occasional Saturdays.