Lead Laboratory Technician

About the role

The University of Georgia's VetMed-Athens Diagnostic Lab seeks a Lead Laboratory Technician to supervise and coordinate the daily operations of the sample receiving/accessions area.

Responsibilities

• Processing & Accessioning: Execute high-volume processing, validation, and accessioning of diverse veterinary biological specimens according to SOPs while maintaining biosafety standards.
• Digital Integration: Ensure accurate digitization of diagnostic submission forms to maintain data integrity.
• Internal Distribution: Accession and distribute specimens internally or prepare for external shipment.
• Supervision, and Workflow Management: Supervise two employees in Accessions to ensure timely processing and redistribution. Monitor workload and maintain operational efficiency. Ensure staff maintain required shipping certifications and follow procedures.
• Client Service: Establish and maintain a culture focused on outstanding customer service, accountability, high standards of quality, and continuous improvement. Serve as a liaison between faculty, staff and clients, and promptly respond to client questions and concerns. Collaborate with the AVDL leadership to identify and implement operational improvements to enhance efficiency and client satisfaction.
• External Laboratory Coordination and Result Management: Coordinate packaging and shipment to external laboratories. Enter external lab results into LIMS and ensure delivery. Maintain accurate shipping and records logs.
• Case Coordination: Ensure timely completion and reporting of cases. Address missing information and discrepancies. Perform other related duties as assigned to support general laboratory operations.

Requirements

• High school diploma or equivalent and 5 years of related experience.
• Bachelor’s degree in science or laboratory-related field preferred.
• Previous supervisory experience preferred.
• Previous laboratory experience preferred.
• Experience in customer service or client relations preferred.

Qualifications

• Excellent organizational skills.
• High capacity to multitask and work independently.
• Resourcefulness and strong analytical/problem-solving skills.
• Proficient in Microsoft Excel, Word, and Adobe Acrobat.
• Strong interpersonal skills.

Skills

• Excellent manual dexterity.
• Lift with assistance up to 50lbs, and unassisted up to 30lbs.
• Stand or sit for extended periods of time.
• Perform sample processing of laboratory submissions.

Physical Demands

• Excellent manual dexterity.
• Lift with assistance up to 50lbs, and unassisted up to 30lbs.
• Stand or sit for extended periods of time.
• Perform sample processing of laboratory submissions.

Is driving a responsibility of this position?

• Yes.

Is this a Position of Trust?

• Yes.

Does this position have operation, access, or control of financial resources?

• No.

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

• No.

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)?

• Yes.

Contact Information

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

• Name: Amy McKinney
• Email: amymc@uga.edu