Lead Lab Administrative Assistant

Join a Team That's Making a Difference in Dermatology At QualDerm Partners, we're committed to delivering extraordinary clinical care and an exceptional patient experience at every step of the journey. Our Illinois-based team of board-certified specialists provides comprehensive medical dermatology care, including skin cancer surveillance and treatment. Just as important as the care we provide is the culture we create. Our collaborative, family-like environment empowers team members to do their best work while ensuring every patient feels welcomed, respected, and cared for—from the first phone call through every visit. About The Role We are seeking an organized, detail-oriented Lead Lab Administrative Assistant to provide day-to-day oversight and administrative support for our pathology laboratory. In this important role, you will help coordinate specimen intake, quality assurance, documentation, communication, and workflow while supporting an excellent experience for patients, physicians, and laboratory clients. You will also serve as a trusted resource for Lab Administrative Assistants, helping answer questions, provide training, and make patient-focused decisions when the Lab Manager is unavailable. What You'll Do Serve as a subject matter expert and provide guidance and training to Lab Administrative AssistantsMake timely, patient-centered decisions regarding specimens when the Lab Manager is unavailableReceive, process, and accurately document incoming specimensEnter patient and specimen information into the electronic medical recordLog incoming slides and prepare them for physician reviewAccession pathology reports and retrieve charts for physician reviewAssemble cases and ensure slides are matched with the correct patient requisition informationPrioritize STAT cases and ensure they reach the pathologist as quickly as possibleReview slides and documentation for completeness and accuracyFile and store slides, blocks, laboratory records, and related materials appropriately and in accordance with applicable lawsCoordinate outside materials needed for reviewSupport laboratory quality control and quality assurance processesMaintain accurate paper and electronic records in accordance with CLIA and CAP guidelinesHelp maintain current laboratory policies and proceduresMonitor inventory, order laboratory supplies and equipment, and ensure supplies are stored properlyFollow all safety regulations and precautions outlined in the Laboratory Safety ManualMaintain a clean, safe, and orderly laboratory environmentAssist with distribution, filing, special projects, and other tasks assigned by the Lab ManagerMaintain compliance with the company's Compliance Program, Code of Conduct, and Mission and ValuesTreat patients, physicians, colleagues, and visitors with dignity and respectPerform additional duties as needed to support successful laboratory and company operations What Will Help You Succeed The ideal candidate is dependable, highly organized, and committed to accuracy. You communicate clearly, manage competing priorities effectively, and understand the importance of handling every patient specimen with urgency and care. You also enjoy supporting others, improving workflows, and contributing to a collaborative team environment. If you're ready to bring your leadership, attention to detail, and commitment to patient care to a growing dermatology organization, we'd love to hear from you. Apply today and help us deliver an exceptional experience—one patient and one specimen at a time. Requirements High school diploma or equivalent Dermatology practice or office experience a plus Minimum of one to three years of experience in a lab setting preferred Benefits Benefits of joining Qualderm Partners: Competitive Pay - Attractive compensation to reward your hard work Comprehensive Health Coverage - Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance - Peace of mind with basic life coverage, with the option for additional plans Disability Protection - Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans - Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) - Access confidential support for personal or work-related challenges Exclusive Employee Discounts - Save on products and services with special discounts just for you Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.