Lead IT Specialist
Prestage Farms · Eagle Grove, IA · 4 mo ago
On-siteInformation TechnologyFull-time
Key Responsibilities
- Assign daily tasks, set priorities, and design shift schedules that maximize coverage while controlling overtime
- Mentor, coach, and train IT Specialists; document and enforce Standard Operating Procedures (SOPs)
- Coordinate implementation of new technologies and plant start-ups with Corporate IT
- Lead root-cause investigations for IT incidents and drive preventive actions
- Evaluate existing solutions, recommend upgrades, and provide regular feedback to Corporate IT
- Troubleshoot, repair, and maintain PCs, printers, network gear, and industrial IT equipment
- Maintain accurate documentation of infrastructure, wiring, and configurations
CORE COMPETENCIES
- Proven problem-solver and self-starter; able to thrive in a fast-paced production environment
- Hands-on skills in computer, printer, and network installation/repair
- Working knowledge of Microsoft Office, Windows OS, Windows Server, and traceability software
- Strong low-voltage and basic electrical aptitude (fiber optic testing, circuit fundamentals)
- Natural leadership with excellent communication and interpersonal skills
- Service-oriented mindset and effective team collaboration
Requirements
- Minimum Qualifications: Associate degree in Computer Information Technology (or related field) OR equivalent practical experience
- 4+ years of hands-on IT support/administration (industrial or manufacturing setting preferred)
- Industry/vendor certifications are welcomed but not required
Preferred Technical Background
- Carlisle Symphony Traceability, Marel Inova, or other production floor MES
- Windows Server, Windows Desktop (incl. Windows Embedded)
- SQL Server administration
- Mobile-Device Management (MDM)
- Ubiquiti/UniFi networking
- Physical access-control systems
- IP Camera systems
- Low-voltage and fiber optic cabling/testing
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retailment Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick)
- Short Term Disability