Lead, IT Applications

General Purpose

The Technical Lead serves as a technical point of contact within Supply Chain IT for project development initiatives and multiple end-user groups with a focus on Warehouse Management Systems (WMS) and Warehouse Control Systems (WCS).

Essential Functions

• Lead technical teams, including portfolio/cross-functional and vendor teams
• Interact with Business partners to understand their needs; perform feasibility studies
• Hands on with code reviews and unit testing
• Support system integration testing and user acceptance testing
• Design interfaces, applications and reports
• Visualize what-if scenarios/potential failures and ensure adequate monitoring and notification is in place as part of the solutions built
• Generate/ensure documentation for all work completed
• Clear understanding and implementation of performance and scalability testing
• Analyze and research to identify the best technical solution to a business problem
• Configure, develop and modify IT applications
• Problem solving including database/application/UI performance tuning
• Deploy packages progressively through development, staging and production environments
• Understand department policies with regards to warranty period support and assist production support team with troubleshooting and debugging of production issues as needed
• Understand and follow SDLC standards

Competencies

• People: Building Effective Teams, Developing Talent, Collaboration
• Self: Leading by Example, Communicates Effectively, Ensures Accountability and Execution, Manages Conflict
• Business: Business Acumen, Plans, Aligns and Prioritizes, Organizational Agility

Qualifications and Special Skills Required

• Minimum 8 years of proven experience as a technical Analyst/Lead in the Supply Chain and/or Retail IT field
• Bachelor's Degree in business, IT or any related field
• Proven knowledge in distribution center operations and processes
• Experience with Warehouse Management/controls Systems
• Knowledge of Microsoft Visio, Word, Excel and PowerPoint
• Good written and oral communication skills
• Hands on application development experience
• Hands on performance testing/tuning, test automation tools
• Hands on experience in REST API, SOAP based API, MuleSoft is a plus.
• Experience working with IT Monitoring and Change Management tools
• Intermediate to Expert SQL (Database Administration knowledge is a plus)
• Understands database structures and data flow diagrams (DFD)
• Experience working closely and effectively in a mix of business, technical, and architectural teams to accomplish a goal

Physical Requirements/ADA

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

C onsistent timeliness and regular attendance

Vision requirements: Ability to see information in print and/or electronically

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Supervisory Responsibilities

This job does not have direct supervisory responsibility.

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.