Lead Internal Communications Manager

About the role

For our client, we are seeking a Lead Internal Communications Manager to join the team of a leader in the Consumer Technology space. This role will drive marketing initiatives focused on growth, customer acquisition, brand performance, and measurable demand creation. You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns, testing strategies, and performance improvements. The position offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth within a technology-driven environment.

Responsibilities

• Develop and execute global internal communications strategies linking business priorities to messaging
• Drive long-term communication initiatives from strategy through execution and establish best practices
• Advise senior leaders on communication strategy during sensitive business moments and high-visibility situations
• Establish metrics for communication programs to evaluate effectiveness and enhance employee engagement
• Shape all forms of executive communications to ensure alignment with business priorities and audience needs
• Influence stakeholders across departments to drive strategic alignment and advance initiatives
• Leverage AI tools for enhancing communication processes while maintaining content quality

Qualifications

• 8+ years of experience in internal or executive communications
• Proven track record in leading enterprise communications strategies with measurable impact
• Experience with high-stakes communications for company-wide events and initiatives
• Exceptional written and verbal communication skills, translating complex topics into compelling narratives
• Strong executive presence with expertise in advising senior leaders on messaging and narrative development
• Ability to establish scalable communications programs with data-driven insights for improvement
• Exceptional editorial judgment and experience integrating AI into communication processes

Benefits

• High-visibility role with opportunities to influence decisions at all organizational levels
• Independent leadership of multi-year communications initiatives across various functions
• Collaborative environment working with senior leaders and cross-functional teams
• Access to cutting-edge tools, including AI, for improving communication efficacy