Lead Integration Engineer (Field)

Responsibilities

• Participate in meetings / conference calls with customers to facilitate interface design, training, and validation
• Establish rapport with customers (internal & external) that is conducive to a long term business relationships
• Provide team support and in-depth product information on BD products as assigned by manager (team product lead)
• Must be able to interact with customer teams, gain consensus within teams and deliver concise and consistent communication
• Consult Senior/Principal Integration Engineers as appropriate
• Demonstrate knowledge of BD products and how they integrate with customer systems
• Demonstrate understanding of core BD products, hospital information systems and system validation
• Ability to interact with diverse cross-functional teams with a focus on medium to large health care organization
• Actively participate in all training activities outlined by established Integration Engineer Learning Path
• Participate in product/version upgrade integration validation
• Must be detail oriented, and demonstrate the ability to multitask and implement projects consistent with established company and customer objectives
• Demonstrate problem solving, troubleshooting, and system consultation skills related to BD product integration, best practice considerations and standardization
• Act as team liaison for BD products / host systems as assigned by manager
• Maintain accurate account backups and documentation
• Work independently
• Comply with all BD and Integration Engineer Policies and Procedures
• Timely completion of project documentation
• Monitor and supply updates on escalated critical issues
• Possess excellent organizational skills with the flexibility to readily adapt to change

Requirements

• Bachelor’s degree preferred or equivalent education and work experience
• Knowledge of HIS integration systems, BD products and hospital workflow
• Three or more years in healthcare environment with technical (systems) involvement and computerized system applications with knowledge of HL7