Lead Integration Engineer (Field)

Responsibilities

• Participate in meetings / conference calls with customers to facilitate interface design, training, and validation
• Establish rapport with customers (internal & external) that is conducive to a long term business relationships
• Provide team support and in-depth product information on BD products as assigned by manager (team product lead)
• Must be able to interact with customer teams, gain consensus within teams and deliver concise and consistent communication
• Consult Senior/Principal Integration Engineers as appropriate
• Demonstrate knowledge of BD products and how they integrate with customer systems.
• Demonstrate understanding of core BD products, hospital information systems and system validation
• Ability to interact with diverse cross-functional teams with a focus on medium to large health care organization
• Actively participate in all training activities outlined by established Integration Engineer Learning Path
• Participate in product/version upgrade integration validation
• Must be detail oriented, and demonstrate the ability to multitask and implement projects consistent with established company and customer objectives
• Demonstrate problem solving, troubleshooting, and system consultation skills related to BD product integration, best practice considerations and standardization
• Act as team liaison for BD products / host systems as assigned by manager
• Maintain accurate account backups and documentation
• Work independently
• Comply with all BD and Integration Engineer Policies and Procedures
• Timely completion of project documentation
• Monitor and supply updates on escalated critical issues
• Possess excellent organizational skills with the flexibility to readily adapt to change

Qualifications

• Bachelor’s degree preferred or equivalent education and work experience.
• Knowledge of HIS integration systems, BD products and hospital workflow.
• Three or more years in healthcare environment with technical (systems) involvement and computerized system applications with knowledge of HL7 and EDI standards.
• Experience with integrated delivery networks/multi-facility health systems required.
• Suggested certifications include: HL7 MCSE HIPAA Interface Engine (ex. eGate, Cloverleaf, Mirth, etc.)

Physical Requirements

• Must be able to lift a minimum of 80 lbs.
• This position may involve pushing, pulling, stooping, bending and lifting.
• Must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for and required by the facility which enables access to customer sites in order to perform essential job functions.
• Must maintain a current driver’s license and meet BD auto safety requirements.

Work Environment

• Minimum overnight travel required at times.
• Position requires flexible working hours, including nights and weekends.
• Ability to work independently from a home office.
• At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem‑solving, which are essential in the fast‑paced healthcare industry. For most roles, we require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work‑life balance. Remote or field‑based positions will