Lead Insider Threat Investigator (US)

Work Location: Jersey City, New Jersey, United States of America

About the role

The Lead Insider Threat Investigator leads thematic (i.e., regulatory/public private partnerships) investigative projects and independently conducts complex and sensitive investigations through analysis of evidence, digital forensics, and interviews. This role collaborates with human resources, legal, and other lines of business to provide investigative outcomes, operational gaps, and any trends identified. Engages with external law enforcement agencies as required. The Lead Insider Threat Investigator provides mentorship and training ensuring compliance with company, legal, and regulatory requirements. This role provides support to the Senior Manager and their team, focused on quality investigative output.

Responsibilities

• Leads a variety of complex investigations related to Financial Crimes against the bank.
• Applies sound methodologies to collect, preserve, and analyze evidence while staying current on global emerging risks and technology threats.
• Assesses and prioritizes files and investigates assigned cases ensuring proper protocols are in place and effectively applied.
• Works effectively with counterparts at other financial institutions, law enforcement, non-profits, and government within prescribed protocols to maximize opportunities for information sharing and to reduce TD's exposure.
• Conducts investigations in a professional and timely manner.
• Identifies and communicates procedural weaknesses to businesses and ensures processes for remediation are in place, such as following up for corrective action where applicable.
• Identifies industry and typology risks and trends for respective program areas and shares knowledge with appropriate stakeholders, which may include working with law enforcement and others in the judicial system.
• Maintains and establishes working relationships with internal partners (e.g., HR, Employment Standards, and Legal) for investigative purposes.
• Evaluates the effectiveness of processes/services and recommends/champions possible enhancements; may create new processes.
• Establishes escalation processes within the investigative unit and a feedback mechanism to relevant stakeholders.
• Plans and delivers efficient and cost-effective processes that support and promote the implementation of programs.
• Conducts internal and external research projects; supports the development/delivery of presentations/communications; may deliver presentations to management.
• Ensures a high level of service by setting clear service standards and measuring effectiveness.
• Supports the annual planning cycle; confirms quarterly forecast amounts (invoices and estimates) for quarterly budget lockdown.
• Adheres to enterprise frameworks or methodologies that relate to activities for respective business area(s).
• Consistently exercises discretion in managing correspondence, information, and all matters of confidentiality; escalates issues where appropriate.
• Protects the interests of the organization – identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high-risk issues.
• Runs analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, and assesses the effectiveness of programs/policies/practices.
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts.
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.
• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation, and teamwork, and ensures timely communication of issues/points of interest.
• Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business unit.
• Keeps current on emerging trends/developments and grows knowledge of the business, related tools, and techniques.
• Leads or participates in personal performance management and development activities, including cross-training within own team.
• Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
• Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences, and leveraging best practices.
• Leads, motivates, and develops relationships with internal and external business partners/stakeholders to develop productive working relationships.
• Contributes to a fair, positive, and equitable environment that supports a diverse workforce.
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally.

Requirements

• Undergraduate degree or relevant professional certifications, designations, or equivalent required.
• 7+ years of relevant experience.
• Advanced knowledge of bank products, systems, policies, and procedures.
• Advanced knowledge of criminal investigative techniques, related laws governing collection of evidence, court proceedings, and financial/criminal trends.
• Manages programs/projects/initiatives of moderate scope and complexity.
• Expert-level professional role requiring in-depth knowledge/expertise in own field of specialty and working knowledge of broader related areas.
• Integrates the broader organizational context into advice and solutions within own area.
• Understands the industry, competition, and the factors that differentiate the organization.

Skills

• Sound methodologies for collecting, preserving, and analyzing evidence.
• Digital forensics and interview techniques.
• Project and program management.
• Mentorship and training.
• Collaboration with internal and external stakeholders, including law enforcement.
• Risk management and control.
• Research and presentation skills.

Pay

$91,000.00 - $136,240.00 USD

Schedule

40 hours per week

Physical Requirements

• Domestic Travel: Occasional (1-33%)
• International Travel: Never (0%)
• Performing sedentary work: Continuous (67-100%)
• Performing multiple tasks: Continuous (67-100%)
• Operating standard office equipment: Continuous (67-100%)
• Responding quickly to sounds: Occasional (1-33%)
• Sitting: Continuous (67-100%)
• Standing: Occasional (1-33%)
• Walking: Occasional (1-33%)
• Moving safely in confined spaces: Occasional (1-33%)
• Lifting/Carrying (under 25 lbs.): Occasional (1-33%)
• Lifting/Carrying (over 25 lbs.): Never (0%)
• Squatting: Occasional (1-33%)
• Bending: Occasional (1-33%)
• Kneeling: Never (0%)
• Crawling: Never (0%)
• Climbing: Never (0%)
• Reaching overhead: Never (0%)
• Reaching forward: Occasional (1-33%)
• Pushing: Never (0%)
• Pulling: Never (0%)
• Twisting: Never (0%)
• Concentrating for long periods of time: Continuous (67-100%)
• Applying common sense to deal with problems involving standardized situations: Continuous (67-100%)
• Reading, writing, and comprehending instructions: Continuous (67-100%)
• Adding, subtracting, multiplying, and dividing: Continuous (67-100%)

Benefits

TD offers a comprehensive Total Rewards package that includes:

• Base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards).
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO).
• Banking benefits and discounts.
• Career development and reward and recognition programs.
• Regular development conversations, training programs, and access to an online learning platform.
• Mentoring programs to help unlock future opportunities.