Lead Infrastructure Engineer
About the role
Wells Fargo is seeking a Lead Infrastructure Engineer to join the WIM Technology iCTO Business & Client Integration organization. This engineer will play a critical role in bridging business and technology, translating business needs into clear requirements. The role partners closely with cross-functional stakeholders, product teams, and technology partners to support enterprise integration initiatives that directly impact Advisor experiences. Success requires awareness of changes in a heavily regulated client-facing line of business, experience working across large enterprise platforms, and the ability to influence outcomes across multiple initiatives while ensuring alignment to enterprise standards and regulatory needs.
Responsibilities
- Lead complex initiatives to develop infrastructure solutions for business applications.
- Drive and lead complex initiatives to provide technological solutions with broad impact for the WIM Line of Business.
- Act as a key participant in providing strategic business solutions to companywide technology initiatives.
- Participate in projects intended to continually improve or upgrade the infrastructure.
- Evaluate highly complex business problems and provide subject matter expertise for technology initiatives.
- Define and lead detailed research on business and technology requests to develop efficient and accurate functional requirements.
- Make decisions in highly complex and multifaceted situations requiring a solid understanding of the End User Computing domain and technology applications, influencing companywide technology solutions.
- Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems.
- Ensure communication and information flow between business and technology teams.
Requirements
- 5+ years of Information Technology experience in support of Business Services, or equivalent demonstrated through work experience, training, military experience, or education.
- 4+ years of experience supporting large-scale, cross-functional initiatives with leadership visibility.
- 4+ years of experience contributing to governance processes, execution cadence, and portfolio-level reporting in a complex enterprise environment.
- 2+ years of Application/Desktop support & troubleshooting skills with a keen focus on client experience.
- 1+ years of experience delivering successful desktop migration services.
Qualifications
- Familiarity with WIM Business groups.
- Proven ability to triage complex issues and drive resolution across multiple teams.
- Ability to navigate ambiguity, create shared vision, inspire collaboration, and drive change.
- Ability to operate effectively in a highly matrixed and regulated line of business.
- Ability to create strong professional partnerships.
- Excellent organizational skills.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to execute in a fast-paced, high-demand environment while balancing multiple high-priority, high-complexity, and high-risk efforts simultaneously.
Locations
- 1525 W. W.T. Harris Blvd., Charlotte, NC
- 2801 Market St., St. Louis, Missouri
Posting End Date: 5 Aug 2026