Lead, Immigration

About the role

Snap Inc is a technology company focused on the camera as a tool to improve human communication and expression. The Global Immigration team within Snap’s People Team ensures the company can recruit, hire, and retain top talent worldwide. This role is a new individual contributor position designed to scale Snap’s U.S. immigration program, collaborating with internal immigration specialists and external counsel.

Responsibilities

• Manage U.S. employment-based immigration matters for candidates and team members, including nonimmigrant and immigrant processes such as H-1B, TN, L-1, O-1, E-3, H-1B1, F-1 OPT/STEM OPT, and green card-related cases.
• Support green card and permanent residence workflows, including case initiation, employee communications, PERM-related activities, and stakeholder education.
• Maintain strong compliance practices, including case tracking, records management, posting/public access file processes, audit readiness, and documentation standards.
• Manage and escalate complex or sensitive cases with external immigration counsel, balancing legal guidance, employee experience, business continuity, and Snap policy.
• Share knowledge with recruiters, HR partners, and business leaders to raise capability and consistency across the immigration process.
• Drive process improvements to enhance program quality and efficiency.
• Adjust Snap immigration programs and practices in response to changes in U.S. immigration law and operating norms.
• Draft clear, succinct, and timely memos to communicate U.S. immigration policy changes to team members and leaders.

Skills

• Deep working knowledge of U.S. employment-based immigration programs, including nonimmigrant and immigrant case types, timelines, and operational risk points.
• Strong understanding of how immigration intersects with recruiting, onboarding, mobility, compensation, location changes, and employee lifecycle events.
• Ability to translate technical immigration concepts into clear, practical guidance for non-experts.
• Excellent project management, prioritization, and follow-through across a high-volume case portfolio with competing deadlines.
• Strong vendor-management and stakeholder-management skills, including experience working with outside counsel and cross-functional partners.
• High attention to detail and operational discipline in a compliance-heavy environment.
• Sound judgment, discretion, and empathy when handling sensitive employee matters and evolving policy environments.
• Comfort managing competing interests and knowing when to escalate.
• Experience leveraging process improvement techniques to enhance workflows, program effectiveness, and scalability.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 6+ years of relevant experience managing U.S. employment-based immigration matters in an in-house, law firm, or external vendor environment.
• Hands-on experience supporting a range of U.S. visa and permanent residence processes, including H-1B, L-1, TN, O-1, F-1/OPT/STEM OPT, and green card workflows.
• Experience partnering with external immigration counsel and internal stakeholders to drive compliant, timely case outcomes.
• Experience managing confidential information with professionalism and discretion.

Preferred Qualifications

• Working knowledge of immigration practices and law in Canada, UK, and Middle Eastern countries.
• Experience supporting immigration in a multinational technology company.
• Experience with Workday.
• Experience identifying automation or AI-enabled process improvements in operational workflows.
• Track record of gathering, cleansing, and analyzing data to support program strategies.

Schedule

This role follows a “default together” approach, requiring team members to work in an office 4+ days per week.

Benefits

• Paid parental leave.
• Comprehensive medical coverage.
• Emotional and mental health support programs.
• Compensation packages that include equity in the form of RSUs, allowing employees to share in Snap’s long-term success.

Pay

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be based on job-related skills, experience, qualifications, work location, and market conditions, and may be negotiable within the salary range.

• Zone A (CA, WA, NYC): $142,000–$214,000 annually.
• Zone B: $135,000–$203,000 annually.
• Zone C: $121,000–$182,000 annually.