Lead, Immigration

About the role

Snap Inc. is seeking an experienced Lead, Immigration to help scale the U.S. immigration program. This is a new position being added to manage the increasing volume and complexity of Snap's global immigration program.

Responsibilities

• Manage U.S. employment-based immigration matters for candidates and team members, including nonimmigrant and immigrant processes such as H-1B, TN, L-1, O-1, E-3, H-1B1, F-1 OPT/STEM OPT, and green card-related cases.
• Support green card and permanent residence workflows, including coordination of case initiation, employee communications, PERM-related activities, and stakeholder education.
• Maintain strong compliance practices, including case tracking, records management, posting/public access file processes, audit readiness, and accurate documentation standards.
• Manage and escalate complex or sensitive cases with external immigration counsel, balancing legal guidance, employee experience, business continuity, and Snap policy.
• Share knowledge with recruiters, HR partners, and business leaders, to raise capability and consistency across the immigration process.
• Drive process improvements across the U.S. immigration program to improve program quality and drive efficiency.
• Quickly adjust Snap immigration programs and practices to deal with changes in US immigration law and operating norms.
• Draft clear, succinct, and timely memos to team members and leaders to communicate US immigration policy changes.

Requirements

• Deep working knowledge of U.S. employment-based immigration programs, including both nonimmigrant and immigrant case types, common timelines, and operational risk points.
• Strong understanding of how immigration intersects with recruiting, onboarding, mobility, compensation, location changes, and employee lifecycle events.
• Ability to translate technical immigration concepts into clear, practical guidance for non-experts.
• Excellent project management, prioritization, and follow-through across a high-volume case portfolio with competing deadlines.
• Strong vendor-management and stakeholder-management skills, including experience working with outside counsel and cross-functional partners.
• High attention to detail and strong operational discipline in a compliance-heavy environment.
• Sound judgment, discretion, and empathy when handling sensitive employee matters and evolving policy environments.
• Comfort in managing competing interests, and knowing when to escalate.
• Experience leveraging process improvement techniques to improve workflows, program effectiveness, and to enable scaling.
• Experience identifying automation or AI-enabled process improvements in operational workflows.
• Track record of gathering, cleansing and analyzing data to support program strategies.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 6+ years of relevant experience managing U.S. employment-based immigration matters in an in-house, law firm, or external vendor environment.
• Hands-on experience supporting a range of U.S. visa and permanent residence processes, including H-1B, L-1, TN, O-1, F-1/OPT/STEM OPT, and green card workflows.
• Experience partnering with external immigration counsel and internal stakeholders to drive compliant, timely case outcomes.
• Experience managing confidential information with professionalism and discretion.