Lead, Imaging & Prior Authorization

Position Summary

The Imaging and Prior Authorization Team Leader is a critical position within the Referral Department that provides performance coaching and training of new staff; as well as being the content expert for Imaging processes including outside facility workflows and Prior Authorizations. They will assist in troubleshooting issues and providing support before including management. They serve as a role model and use good judgement in problem solving. The Team Leader also supports Management by monitoring Referral processing and completion of daily administrative tasks when management is in meetings and/ or unavailable. This position also supports in overseeing the day-to-day workflows of the staff by making adjustments to staff assignments, and completing specific tasks such as in basket messages. In addition, (s) he makes recommendations for improvements within the department.

Essential Duties & Responsibilities

• Aid in the coordination and direct administration of training new staff as well as any updated training of existing staff in their respective team
• Direct scheduling in BMC, uploading In physician gateway, obtaining prior auths
• Make recommendations for improvement with the Referral Department specifically in their respective teams as well as participating in Continuous Improvement Projects
• Provide management with input for staff evaluations and performance concerns
• Identify all clinical needed to obtain prior authorization and avoid peer to peer
• Responsible for sorting incoming electronic faxes and authorization requests from outside facilities
• Responsible for covering phones whenever staffing is short to ensure internal providers can always get through for assistance
• Support management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Aid management in handling provider calls for assistance with entering referral orders
• Assist with providing coaching on errors when supervisor unavailable
• Monitor imaging work queues and communicate to management any issues or backlog noted
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance portals for Prior Authorizations
• Manage In-basket messages for authorizations and insurance issues
• Communicate with ordering providers and patients in a timely manner to ensure referrals are processed are efficiently and accurately
• Handle provider calls for assistance with entering referral orders
• Aid management in granting access to and troubleshooting insurance