Lead, Human Resources Business Partner
American Water · Camden, NJ · 3 wk ago
HybridFull-time
Primary Role: Ensures alignment of business and HR strategies with service delivery. This role will provide solutions related to employee relations matters and strategic HR business needs in partnership with HR Centers of Expertise. Acts as the primary Human Resources contact for the IT organization.
Responsibilities
- Provides Employee Relations expertise and guidance in union and non-union environments; handles employee questions, investigates issues, and recommends and tracks coaching and discipline.
- Ensures an excellent employee experience throughout the lifecycle of employment, including onboarding and offboarding.
- Provides talent acquisition consulting in partnership with the talent acquisition partner.
- Facilitates and delivers training on a variety of HR topics.
- Analyzes and tracks employee relations trends to proactively identify and address areas of opportunity and improve employee engagement.
- Acts as part of the local leadership team and provides guidance and HR consultation to business leaders.
- Partners with various levels of leadership to identify and grow talent and technical capability for the business.
- Provides input and coaching to the management team to support performance management and compensation processes, operational improvements, and problem-solving activities.
- Joins project teams in support of the broader HR team and business initiatives.
- Uses information systems to prepare and communicate metrics and quantitative data on HR and employee-related activities.
- Ensures adherence with all state and federal employment laws and regulations.
- Manages compliance reporting processes.
Requirements
- Minimum 7 years of applicable experience, including:
- Facilitation of a departmental organization re-design
- Participation in the Talent Acquisition process
- Participation in multiple compensation review cycles
- Leading investigations, administering discipline, and performance management
- Providing consultation to business leaders
- Experience in a union environment
- Bachelor’s degree or equivalent experience
- Prior experience as an HRBP for IT preferred
Skills
- Expertise in Employee Relations
- Knowledge of Labor Relations processes and laws
- Broad understanding and ability to apply concepts of key HR areas, including Organizational Development, Change Management, Talent Acquisition, Learning and Development, Compensation, and Benefits/LOA
- Thorough understanding of regulatory requirements in recruiting, performance management, employee development, compensation, succession planning, and employee and labor relations
- Demonstrated coaching and strategic consultation to business leaders
- Ability to collaborate across a matrixed organization
- Ability to navigate technology platforms
- Solution and data-oriented approach to problem-solving
- Proven experience in project management and policy development
- Strong interpersonal and stakeholder management skills
- Intercultural sensitivity and adept with handling sensitive and confidential data
- Strong organizational skills and attention to detail
- Ability to communicate effectively verbally and in writing
- Strong teamwork and ability to work independently with minimal supervision
- Customer-focused, with the ability to work cross-collaboratively across different HR groups and Legal
- Sense of urgency, maturity, and professionalism
- Ability to maintain strict confidentiality
- Strategic thinking skills, including influence
Schedule
- Indoor office environment
- Occasional travel required, which may include overnight travel
Competencies
- Plans & Aligns
- Decision Making
- Communicates Effectively
- Builds Networks
- Action Oriented