Lead Housekeeper – Environmental Services Full-Time | 2nd Shift | 2:00 PM – 10:00 PM

Essential Functions

• Mops and vacuums all floors daily and cleans mops after each use.
• Changes all bed linens, bedspreads, and blankets as needed.
• Cleans and disinfects sink, toilet, and tub-shower.
• Restocks soap and toilet paper and provides clean towels as needed.
• Washes windows and window coverings in all rooms as needed.
• Dusts all countertops, bedroom dresser tops, and furniture as needed.
• Dusts paintings, wall fixtures, and door jambs in rooms and hallways weekly.
• Empties all trash cans daily and disposes of trash in designated areas.
• Recycles appropriate materials in accordance with training procedures.
• Reports any broken items to management, such as beds, chairs, and fixtures.
• Replaces light bulbs as needed.
• Ensures all unnecessary lights are turned off as required.

Behavioral Standards

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Time Management

• Able to work in a team environment and take direction.
• Able to stand and exert fast-paced mobility for entire shift.
• Able to maintain balance, lift, bend, kneel, stoop, and wipe.

Qualifications

• Experience: Up six-months related experience or training; or equivalent combination of education and experience.
• Education: High school education.
• Licensure/Certifications: NA