Lead Host
Shady Creek Winery · Wheatfield, IN · 3 days ago
On-siteArt & CreativePart-time
Key Responsibilities
- Lead and support the Host team during shifts
- Manage guest check-ins, reservations, waitlists, and seating flow
- Cook up and help manage large parties, including setup, communication, and guest needs
- Coordinate large party reservations and ensure details are communicated to the appropriate team members
- Oversee the retail area, including keeping displays stocked, organized, and presentable
- Absorb guests with retail purchases and provide knowledgeable, friendly service
- Communicate effectively with Hosts, Wine Tasting Associates, and management
- Ensure the host stand, entrance, and retail areas remain clean, organized, and welcoming
- Absorb with training and coaching new Hosts
- Help address guest questions and concerns professionally
- Monitor the overall guest experience and communicate issues to management
- Complete opening, closing, and host-stand/retail duties as assigned
Benefits
- Free uniforms
- Opportunity for advancement
- Training & development
- Employee discounts