Lead Guest Services Attendant

We need to output HTML fragment with sections: About the role? The posting includes a job summary and description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, etc. Also remove application instructions, cookie/navigation/legal etc. Also remove duplicated lines. We need to parse content: Intro: "Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first)." Then "Employee Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral Program" Then "Job Summary To Learn More, please review the Benefits Eligibility Summary The Mountain Host Lead is responsible for overseeing daily operations and on‑mountain management of the Mountain Host team. In this role, Leads provide strong leadership, clear direction, operational support, and a consistent focus on safety to ensure the team meets all guest service objectives. They are accountable for the overall performance and success of the Mountain Host program. Lead responsibilities encompass the full scope of team support—from opening procedures through the end of operations—ensuring staff and guests receive support, guidance, and accurate information throughout the day. Leads also ensure that employees and guests transition off the mountain and plaza safely and efficiently at the end of the day." Then "Job Specifications Starting Wage: $22.00/hr - $26.88/hr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time and Part Time hours available Minimum Age: At least 18 years of age Housing Availability: Yes" Then "Job Responsibilities Train, support, and assist in managing the daily performance and safety of Mountain Host staff to ensure departmental goals are met or exceededMaintain a safe working environment for both employees and guests through proactive oversight and adherence to safety protocolsProvide a consistent presence at key base and on‑mountain locations, offering guests accurate directions, terrain guidance, and skiing/riding recommendations based on conditions and guest abilitySki or ride between assigned stations to monitor operations, support Mountain Host staff, and proactively engage guests who may need assistanceCollaborate with management to calmly direct and guide the team during lift holds, terrain closures, weather impacts, and other operational disruptionsLead daily safety and service meetings, ensuring clear communication of priorities, expectations, and operational updates.Monitor and document staff performance and behavior, delivering meaningful feedback, recognition, corrective action, or escalation when appropriateReceive, assess, and resolve guest questions, comments, and complaints in a timely and professional mannerManage lost‑and‑found processes, support new‑hire training, and oversee daily roster organizationPartner with other departments to enhance the guest experience and resolve cross‑departmental guest issues effectively" Then "Job Requirements High School education or equivalent2 years of experience in guest service and /or resort operations – preferredSki industry experienceKnowledge of Park City Mountain resort and local areaValid driver’s licenseFluent in English LanguageAbility to work in ski/snowboard boots in all weather conditions for extended periods of time.Advanced Intermediate or better skiing or snowboarding ability (ungroomed blues and groomed blacks)Solid communication, leadership, and organizational skills.Ability to converse clearly, comfortably and calmy with guests and employees.Solid computer skills within a variety of platforms." Then "The expected pay range is $22.00/hr - $26.88/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors." Then later "In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 517626 Reference Date: 09/18/2026 Job Code Function: Guest Services" We need to remove boilerplate: EEO, etc. Also remove application instructions? There's "Applications will be accepted until December 15th or until the positions are filled (whichever is first)." That's not exactly application instructions but it's about deadline; maybe keep as part of About the role? It's info about hiring timeline. Could be considered part of About the role. We'll keep it. We need to avoid duplicate lines: The pay range appears twice; we should include once. We need to create sections: About the role (intro), Responsibilities (list), Requirements (list), Qualifications? Might be overlapping with Requirements. The posting has "Job Requirements". Could treat as Requirements. Also "Job Specifications" includes wage, employment type, shift type, minimum age, housing. Those could be Pay, Schedule, Benefits? Actually wage is Pay. Employment type and shift type could be Schedule. Minimum age and housing maybe not a standard heading; could be part of About the role or Requirements? But we only create sections when there is real specific content for standard headings. We have Pay (wage), Schedule (employment type, shift type), Benefits (employee perks listed). Also maybe Qualifications (education, experience, etc.) but we have Requirements covering many. Could combine Requirements and Qualifications? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include those that have content. We need to decide what goes where. About the role: introductory paragraph(s) describing role, mission, perks, hiring timeline. Responsibilities: list of duties from "Job Responsibilities". Requirements: list from "Job Requirements" (education, experience, etc.) Qualifications: maybe we could include "High School education or equivalent" etc but that's already in Requirements. Could treat Qualifications as same as Requirements? But we need to avoid duplication. Perhaps we put Requirements as the list, and Qualifications could be omitted if no distinct content. However we have "Job Specifications" which includes wage, employment type, shift type, minimum age, housing. Those could go to Pay, Schedule, and maybe Benefits? Minimum age and housing not standard; maybe we could put them in About the role or Requirements? But they are not about pay/benefits. Could treat them as part of About the role? Might be okay. Skills: we have "Solid communication, leadership, and organizational skills.", "Ability to converse clearly, comfortably and calmy with guests and employees.", "Solid computer skills within a variety of platforms." Also "Advanced Intermediate or better skiing or snowboarding ability". Those could go under Skills. Benefits: list from "Employee Benefits Ski/Mountain Perks! ..." plus free passes, lessons, discounts, 401(k), Employee Assistance Program, training, referral program. Pay: wage range. Schedule: employment type (Winter Seasonal 2026/2027), shift type (Full Time and Part Time hours available). Also maybe mention hiring timeline? Not needed. We must not include sections with filler like "commensurate with experience". We have concrete info. We must not repeat job title as heading. We must not include Job ID etc. We must output only HTML fragment. We need to use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to preserve all substantive information; do not invent or summarize away detail. We need to ensure we include all details from the posting that are not boilerplate. Let's extract details: Intro paragraph(s): - "Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first)." That's the About the role content. Employee Benefits list: - Free passes for employees - Employee discounted lift tickets for friends and family - Free ski lessons - MORE employee discounts on lodging, food, gear, and mountain shuttles - 401(k) Retirement Plan - Employee Assistance Program - Excellent training and professional development - Referral Program Also earlier mention: free pass(es) along with free ski and snowboard lessons, 40% retail discounts, chance to grow through Epic Service, wellness benefits. Those are also benefits but maybe duplicate. We'll combine. Job Responsibilities list (need to split into items). The text is a run-on sentence with no punctuation. We need to parse into separate duties. Let's identify each duty separated by capital letters? The text: "Train, support, and assist in managing the daily performance and safety of Mountain Host staff to ensure departmental goals are met or exceededMaintain a safe working environment for both employees and guests through proactive oversight and adherence to safety protocolsProvide a consistent presence at key base and on‑mountain locations, offering guests accurate directions, terrain guidance, and skiing/riding recommendations based on conditions and guest abilitySki or ride between assigned stations to monitor operations, support Mountain Host staff, and proactively engage guests who may need assistanceCollaborate with management to calmly direct and guide the team during lift holds, terrain closures, weather impacts, and other operational disruptionsLead daily safety and service meetings, ensuring clear communication of priorities, expectations, and operational updates.Monitor and document staff performance and behavior, delivering meaningful feedback, recognition, corrective action, or escalation when appropriateReceive, assess, and resolve guest questions, comments, and complaints in a timely and professional mannerManage lost‑and‑found processes, support new‑hire training, and oversee daily roster organizationPartner with other departments to enhance the guest experience and resolve cross‑departmental guest issues effectively" We can split at each capital letter that starts a new verb (Train, Maintain, Provide, Ski, Collaborate, Lead, Monitor, Receive, Manage, Partner). We'll create

• for each. Job Requirements list: The text is also run-on: "High School education or equivalent2 years of experience in guest service and /or resort operations – preferredSki industry experienceKnowledge of Park City Mountain resort and local areaValid driver’s licenseF