Lead Generation Representative

About the Role

Kickstart your career with Window Nation as a Lead Generation Representative in Fulton, MD. We believe in growth—yours, ours, and our customers’. If you’re looking for a place where your hard work pays off and opportunities to move ahead are everywhere, this is it! We're urgently hiring for April start dates. Candidates in the surrounding areas, including Columbia, Baltimore, Annapolis, Silver Spring, Laurel, Crofton/Odenton, and College Park, are encouraged to apply.

Responsibilities

• Call potential customers over the phone—be professional, convincing, and confident
• Qualify leads and set in-home sales appointments
• Hit goals in a dynamic, team-driven environment

Requirements

• High School Diploma, GED, or equivalent
• At least 1 year of experience in a customer-oriented role, such as retail, food service, call center, or telemarketing

Preferred Skills & Experience

• Clear and professional communication skills
• A strong work ethic and reliability—you show up and give it your all
• Drive to meet and exceed lead quotas
• Comfort working in a fast-paced, dynamic, team-centric office environment
• Friendly and engaging personality—you enjoy talking with people and making connections
• Willingness to learn
• Comfortable navigating multiple computer systems while speaking with customers
• Able to quickly learn and adapt to new software and tools (CRM systems, data entry, web browsers, etc.)

Schedule

This role follows a set weekly schedule once the training period is complete. We're looking for candidates who can reliably work 4 weekday evening shifts + 1 weekend shift each week.

• One (1) weekend shift: Weekend shift hours on Saturday and Sunday vary. Specific schedules will be shared in advance.

Available schedules (first come, first serve upon offers):

• Sundays and Wednesday off: 12p-9p Monday, Tuesday, Thursday, and Friday; 11a-8p Saturdays
• Mondays and Saturdays off: 9a-6p Sunday and 12p-9p Tuesday-Friday
• Mondays and Saturdays off: 10a-7p Sundays and 12p-9p Tuesday-Friday
• Sundays and Fridays off: 9a-6p Monday-Thursday and 11a-8p on Saturdays

Standard Call Center Operating Hours:

• Monday-Friday: 8:00 AM - 11:00 PM
• Saturday: 8:30 AM - 8:00 PM
• Sunday: 9:00 AM - 7:00 PM

Paid Training Schedule (First 2 Weeks):

• Mandatory two-week PAID training program: 8:00 AM - 5:00 PM, Monday-Friday
• Upcoming start date: 8/31

Pay

• Base pay starts at $18.75/hour
• Plus performance bonuses that can significantly increase your hourly earnings
• Step progression raise after 12 months

Benefits

• Growth Opportunities - We promote from within!
• Paid Training - Get equipped for success from Day One
• Supportive Team Culture - Work hard and win together

No experience in lead generation or sales? No problem! If you’ve worked in customer service or in a fast-paced environment, we’ll train you to succeed.