Lead Generation Representative

Primary Duties And Responsibilities

• Identifies and properly qualifies business opportunities and qualified leads to consistently achieve or exceed calls/day expectations via dialing software for assigned territories/areas.
• Captures, applies, and demonstrates industry and technology knowledge to build credibility and trust with potential customers.
• Escalates inquiries/issues as appropriate.
• Presents programs and business solutions to prospective identified decision makers that meet their needs and align with their goals.
• Addresses and overcomes concerns or objections in a professional manner.
• Emphasizes product/service features and benefits, quotes prices, commissions, and discusses execution and collection process.
• Prepares sales agreements.
• Collaborates and communicates with Sales Support Specialists and local territories to optimize the schedule and profitability.
• Partners with Manager, Inside Sales to identify new sales growth opportunities (e.g., regional and national accounts) and determines corresponding strategic approach.
• Affords assistance to Area Sales Manager on growth and execution strategies.
• Safeguards all customer, employee, and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.

Additional Duties And Responsibilities

• Makes outbound follow-up calls to communicate utilizing email and product demonstrations.
• Performs other projects or miscellaneous duties as requested or assigned.

Qualifications

• Education: High School Diploma or GED. Post-secondary education strongly preferred.
• Experience: 1 - 2 years in sales and/or customer account service/support or sales prospecting/sales cycle management.
• Other: Strong computer skills (e.g., navigation, data entry), including Microsoft Outlook and basic Excel. Salesforce experience, preferred. Knowledge, and prior use of Salesforce, preferred. Strong interpersonal and collaboration skills. Strong communication skills (written, verbal, listening and presentation). Excellent customer service skills. Good organizational skills. Detail oriented in the execution and follow-up of work. Critical thinking and problem-solving skills. Ability to balance and execute against multiple projects/priorities simultaneously.