Lead Generation Program Manager

Responsibilities

• Recruit, train, and manage team members in the retail HVAC lead generation program
• Manage daily and weekly associate performance, schedules, and activities to achieve lead generation goals
• Hold regular team meetings to train, motivate, and support retail associates
• Provide coaching, performance feedback, and leadership support to retail team members
• Develop and implement sales strategies to increase HVAC lead generation and retail performance
• Spend approximately 60–65% of time in the field supporting retail associates and store partnerships
• Build relationships with retail store managers and home services teams
• Track and report key performance metrics including leads generated, staffing levels, and retail program performance
• Organize store events, promotions, and contests to increase customer engagement and lead activity
• Provide technical updates and training regarding HVAC products, indoor air quality solutions, and seasonal promotions

Qualifications

• A high school diploma or GED
• Minimum of two years of demonstrated sales experience
• Prior experience managing retail teams or field sales teams preferred
• Strong leadership, communication, and organizational skills
• Ability to work evenings and weekends as needed
• Strong customer engagement and sales coaching skills
• Ability to interpret training materials and support team development

Benefits

• Insurance available after 31 days of employment
• Take-home company vehicle / fuel / vehicle maintenance
• Low-cost medical insurance options starting at $5/week
• Dental and vision insurance options
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• 401(k) with company match
• Paid time off and holiday pay
• Company-paid life insurance
• Career growth opportunities within a national service organization