Lead Food Services Team Member
Pilot Company · Haubstadt, IN · 2 days ago
Customer Service$11.85–$17.25/hrFull-time
Responsibilities
- Maintains Brand and PTC restaurant operational standards
- Executes shift plan
- Follows up assigned tasks
- Affords assistance to management team
- Works hourly positions
- Monitors food prep and register procedures and cash handling policies and processes
- Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards
- Provides direction to team members during shift
- Maintains restaurant cleaning processes and methods
- Makes sure labor usage and break policy are followed according to Blue Cube
- Adheres to restaurant plans/objectives as set by Restaurant General Manager
- Assists with training and cross training of team members as directed
- Adheres to all Brand and PTC processes and policies
- Maintains safe working conditions by following all safety and security policies and processes
- Ensures all team members are adhering to Brand and PTC’s dress code standards
- Maintains Brand maintenance processes and methods
- Advise Restaurant General Manager as to performance/discipline problems
- Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards
- Ensures compliance of Brand and PTC marketing and ensures products are available and fresh
- Works hourly positions
- Performs other duties as assigned by management
Qualifications
- High school diploma or equivalent
- Experience in a fast-paced environment preferred
- Ability to work flexible hours including evenings and weekends
- Strong communication and customer service skills
- Ability to lift up to 50 pounds