Service Leader

About the role

The Service Leader at Chipotle is responsible for ensuring a positive customer experience, maintaining a clean and organized kitchen, and assisting with various administrative tasks.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served
• Support food safety by monitoring hand washing, glove changes, time and temperature, secondary shelf lives, and following the Daily Food Safety Checklist and policies
• Resolve food quality issues and customer incidents to ensure positive experiences
• Monitor crew breaks, shift changes, and schedules
• Develop and train front-of-house staff
• Assist with performance reviews and developing future leaders
• Perform miscellaneous office duties including banking, cash handling, and office paperwork
• Ensure office equipment and supplies are in working order

Requirements

• Understand and articulate Chipotle's Food With Integrity philosophy
• Knowledge and experience of cash handling policies and procedures
• Knowledge of Food Safety and health department matters
• Familiarity with office paperwork
• Ability to speak, write, read, and understand the primary language(s) of the work location
• A high school diploma
• Restaurant experience

Qualifications

• High school diploma
• Restaurant experience

Skills

• Customer service skills
• Food safety knowledge
• Administrative skills
• Leadership abilities

Benefits

• Tuition assistance
• Free food
• Medical, dental, and vision insurance
• Paid time off
• Holiday closures
• Competitive compensation
• Opportunities for advancement

Pay

Compensation is competitive and varies based on experience and qualifications.

Schedule

Shifts vary based on restaurant needs, typically requiring standing and working while clocked in.