Lead FNS

Food Service Workers/FNS Trayline Worker in our Food and Nutrition Services department may perform assigned duties in one or more of the following areas: Cafeteria Server, Catering, Cold Production, Porter, Tray line Support, Late Tray Delivery, Storeroom Clerk and/or Floor Stock Attendant. All FANS team members adhere to food safety, food handling, and sanitation procedures. The hospital dining schedule features hours and shifts that create a great work-life balance.

Responsibilities

• Represent FANS in an exemplary manner by adhering to the ALWAYS Values and Code of Conduct.
• Ensure timely and efficient meal service to all patient service areas.
• Explain the FANS procedures to new patients as needed.
• Actively resolve customer and/or guest concerns in a timely manner.
• Utilize computer (Meditech, Computrition, Outlook, and Microsoft Office software) and manual systems for completion of required daily/weekly/monthly reports, such as shift reports, inventory logs, attendance logs, etc.
• Assist in preparation of work schedules and assist in performance evaluations and competencies of all employees.
• Aid the host/hostess during tray line depending on staffing.
• Direct, monitor, and participate in the overall sanitation and safety of the department and employees in accordance with both company standards and regulatory agencies.
• Train new employees and ensure consistent training of current staff on policies, procedures, and equipment.
• Communicate with members of the healthcare team, including nurses and dietitians.
• Notify management of any food shortages and equipment breakdowns; take appropriate corrective action as needed to address equipment repairs and adjust procedures as indicated.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent required.
• Associate’s Degree (preferably in Nutrition, Hotel/Restaurant/Hospitality, or Culinary) preferred.
• Certified Dietary Manager or a Nutrition/Dietetic Technician preferred, but not required.
• 3 years of food service management experience preferred, preferably in a high-volume restaurant, hospital, hotel, or room service environment.
• 1 year of college or technical training preferred.
• Food Handler’s Certification must be obtained within 30 days of employment.
• All Hospital assigned HealthStream activities must be completed as indicated.
• Maintain confidentiality both employee and patient related and comply with HIPAA standards.
• Bilingual is a plus.
• Math, reasoning, and organizational skills.
• Strong communication skills both verbal and written; ability to write routine reports & correspondence.
• Intermediate computer skills, knowledge of Outlook, Excel, and Word.
• Ability to work in a fast-paced environment with excellent attention to details.
• Ability to read & interpret documents such as safety rules, equipment operating and maintenance instructions, and procedure manuals.
• Ability to safely operate all kitchen equipment.
• Strong interpersonal skills, ability to work with a culturally diverse workforce.
• Critical thinking skills.
• Must be flexible & able to adjust to operational demands.
• Must be able to work in a fast-paced environment.

Essential function of the job includes: Walking and standing daily, carrying and pushing up to 50 lbs. Approximately 100% inside work.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.

About the Location

Medical City Arlington is a 435+ bed full-service hospital located in south Arlington. Our services include heart & vascular, brain & spine, emergency and trauma care. We have cancer care, orthopedics, surgical, and women's services for our patients. Our women’s complex has combined clinical excellence with thoughtful amenities including luxury maternity suites and personalized delivery methods.

Our culture is what sets us apart. We have formed a team that works together with purpose. We focus on delivering high-quality care in an environment filled with safety and compassion. Our team consists of over 1,400 full-time and part-time nurses, therapists, technicians, and other healthcare colleagues. Medical City Arlington is proud to be a leader in Dallas/Fort Worth healthcare. We have nearly 700 skilled physicians that represent a wide variety of medical specialties. We are the official hospital of the Texas Rangers. We form a team that focuses on high-quality care in an environment filled with compassion and service. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations across the network.