FOH Lead

Pay

$23.00 per hour

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Comprehensive leave program based on employment status

Schedule

Monday–Friday, 6:00 am–2:30 pm

Responsibilities

• Arrive on time to all shifts
• Wear proper uniform: non-slip shoes, name tag
• Maintain professional appearance
• Provide outstanding hospitality
• Ask for help when needed
• Demonstrate strong commitment to guest experience
• Prioritize safety at all times
• Build respectful relationships with teammates and guests
• Take direction from the Chef, Front of the House Manager, and Catering Manager
• Build relationships with delivery vendors
• Maintain product inventory to established levels
• Maintain contracted coffee program
• Recognize products; accurately restock and rotate products
• Smile, greet, and serve customers, making them feel welcome
• Complete necessary HACCP to ensure safe temperature control
• Display merchandise in an attractive manner
• Maintain all MK areas in a neat, clean, and attractive manner
• Label and display signs for all items
• Perform other duties as assigned by management
• Follow all safety rules and actively prevent accidents
• Ensure all MKs are restocked with adequate product throughout the day
• Drive a company delivery vehicle to transport prepared foods from the production kitchen to service locations according to a predetermined schedule

Requirements

• Passion for customer service
• Positive attitude
• Dependable and reliable
• Effective communication skills
• Ability to smile and stay calm under busy working conditions
• Work up to 8 hours a day on your feet, excluding breaks
• Lift a minimum of 25 lbs
• Adhere to dress code
• Work under pressure and time deadlines during peak periods
• Valid state driver's license

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.