Lead - Field Services Engineering/Representative

About the role

Lead field engineering support for rapid-response deployments, focusing on system integration, technical sustainment, and customer-facing execution. Ensure reliable performance of RF, power, and communications systems in demanding environments. Serve as key liaison between customers, operators, and internal teams to support mission readiness and service commitments.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Deploy and configure complex systems in rapid-response environments
• Integrate components using networking and system configuration tools
• Conduct technical troubleshooting and sustainment of RF and power systems
• Provide operator training and help improve support curriculum
• Act as the primary liaison with customers to ensure service level commitments are met
• Maintain accurate documentation and operational data for reporting and analytics
• Provide mission-ready support across multiple systems as needed

Qualifications

• 5+ years of experience with RF systems or communications electronics technologies
• Strong technical troubleshooting skills with RF bands and power systems
• Proficiency in networking, IP configuration, and Linux/Windows systems
• Experience working in harsh environments with ruggedized systems
• Ability to read technical diagrams and perform root cause analysis
• Excellent communication skills for engaging with various stakeholders
• Willingness to travel extensively and secure a Secret clearance

Pay

$111,000 – $169,250 annually

Benefits

• Medical, dental, and vision coverage
• 401K plan with company matching
• 9/80 work schedule allowing for extended weekends
• Paid holiday shutdowns during the end-of-year holiday period