Lead Field Service Technician - Chillers

About the Role

Lead field commissioning and service work for XNRGY’s advanced cooling systems. You’ll represent XNRGY at customer sites, lead assigned crews, and take responsibility for safe, high-quality startup, testing, troubleshooting, and technical documentation. This is a travel-intensive role working at active construction sites and live data centers. Assignments may involve nights, weekends, shutdowns, and extended periods on site.

Responsibilities

• Lead delivery and site acceptance, pre-functional verification, startup, and performance testing for chillers, CRAH units, and fan arrays
• Coordinate site work: follow commissioning plans and coordinate with third-party commissioning authorities and other site teams
• Verify readiness and safety: confirm installation, site conditions, and required services before energizing equipment; stop and escalate unsafe or unready conditions
• Troubleshoot equipment: diagnose faults using alarms, trends, and systematic troubleshooting; safely isolate, recover, shut down, and restart equipment
• Service chillers: perform refrigerant-side work, including evacuation, charging, leak detection, and recovery, in accordance with local requirements
• Diagnose controls and drives: work across chiller PLCs and compressor controllers; verify released software and firmware; configure network settings; and troubleshoot BAS integration over BACnet, Modbus, and EtherNet/IP
• Interpret system behavior: review sequences of operation, diagnose variable frequency drive faults, and assess compressor behavior, including surge and capacity limits
• Document work: complete commissioning records and field reports with readings, photographs, signatures, unit and activity details, deficiencies, and issue tracking
• Lead and mentor: assign crew work, maintain quality standards, supervise service partners, and mentor technicians
• Manage scope: identify work