Lead Family Advocate

About the role

Acelero, Inc. is seeking a dedicated and compassionate Lead Family Advocate to work directly with families to strengthen parent‑child relationships, promote school readiness, and ensure children and families receive the resources and support they need to thrive. Our mission is to design and deliver research‑based approaches that eliminate gaps between young children’s potential and their achievement in school and life. We value data‑informed learning, transparent communication, a growth mindset, championing equality, and caring teams and communities.

Responsibilities

• Models exemplary family engagement practices for other Advocates, including demonstrating and executing Acelero Learning’s family engagement approach and strategies.
• Provides peer mentoring and informal coaching to other Advocates on Acelero Learning’s family engagement approach and strategies.
• Facilitates capacity‑building and learning transfer activities with colleagues.
• Provides targeted support to assigned staff or centers for planning major events such as Family Orientation, Recruitment Fairs, Back‑to‑School nights, SOF events, world cafés, health fairs, and health‑screening days.
• Joins pilot projects to test and innovate the family engagement approach, as requested.
• Participates in the onboarding of new staff.
• Co‑facilitates small‑group strategies with Advocates and families that build social capital, including family self‑sufficiency, engagement, shared concerns, and children’s health and well‑being.
• Cultivates community partnerships with external organizations to enhance relationships and identify collaborations for on‑site family engagement/support workshops; meets regularly with partners, serves on committees or advisory boards, and attends relevant community events.
• Observes and provides feedback on FEN Meetings and Family Learning Parties; supports colleagues in planning meetings as needed.
• Provides support and consultation to teachers regarding planning and implementing programs and services.
• Supports Family Services and Health leadership to monitor and troubleshoot programs and services, including direct work with center‑level staff as appropriate.
• Participates in assigned meetings, events, and training as required.

Requirements

• Associate or bachelor’s degree in social work, human services, family services, counseling, or a related field preferred, OR AA or BA in another field with a commitment to complete a Family Services Certificate/Credential within 18 months of hire. Candidates with a high school diploma, three years of community work with families, and a completed Family Development Certificate or Credential will also be considered.
• Minimum of two years of experience working in community‑based organizations or schools in diverse low‑income communities.
• Experience working with families of children ages 0‑5 preferred.
• Flexible work schedule that may include some evenings and weekends.
• Physical exam and background checks are required.
• Travel required locally or long‑distance up to 10 % of the time for work‑related meetings and functions.
• Must have a valid driver’s license and/or reliable transportation.

Pay

When: Fall 2026
Where: Milwaukee, WI
Salary: $55,000 per year

Benefits

• Medical, dental, and vision insurance with multiple plan options.
• Health Savings Account (HSA) with company contributions up to $400 per individual and $800 per family annually.
• Flexible Spending Accounts (FSA) for health and dependent‑care expenses.
• 401(k) retirement plan with up to 3 % company match.
• Short‑term and long‑term disability and basic life insurance.
• Up to $500 per year in professional development reimbursements.
• Employee Assistance Program (EAP) with counseling and mental‑wellness support.
• Wellness programs, including virtual fitness, nutrition, and mindfulness classes.
• Pet insurance, legal assistance, ID theft protection, and employee discount perks.