Lead Facilities Technician, NA

About the Role

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. The Lead Facility Technician serves as the senior technical resource and daily operational lead for facility management activities supporting assigned data center facilities.

This role is responsible for coordinating building maintenance activities, overseeing contractor performance, supporting customer requests, conducting facility inspections, and ensuring operational readiness of assigned buildings and customer facing spaces. The Lead Facility Technician will work under the direction of the Facility Manager and provide field leadership for Facility Technicians and contracted service providers.

Responsibilities

• Coordinate and prioritize multiple ongoing facility maintenance, repair, and operational support activities.
• Provide day-to-day leadership, guidance, and support to Facility Technicians and contracted service providers.
• Respond to operational issues, safety concerns, and emergency situations while maintaining a safe and secure work environment.
• Exercise sound judgment when prioritizing work activities and adapting to changing operational and customer needs.
• Frequently interact with customers, vendors, contractors, and employees at all levels of the organization.
• Support the Facility Manager in maintaining operational readiness, customer satisfaction, and facility performance.
• Promote a culture of safety, accountability, operational excellence, and customer service.

Requirements

• Minimum 5 years, 7+ years preferred, of experience in facilities maintenance, building operations, mission-critical operations, commercial property operations, industrial maintenance, or data center environments.
• Minimum 1 year of experience providing work direction, mentoring, team leadership, or supervisory support.
• Associate degree, technical certification, trade certification, or equivalent experience preferred.
• Data center or mission critical facilities experience preferred.
• Demonstrated experience coordinating contractors and service providers.
• Strong understanding of facility maintenance practices and building operations.
• Working knowledge of electrical systems, HVAC systems, plumbing systems, fire protection systems, building automation systems, and general building infrastructure.
• Experience conducting facility inspections and identifying maintenance deficiencies.
• Ability to prioritize multiple tasks and manage competing operational demands.
• Strong organizational and communication skills.

Benefits

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

Schedule

Typical working hours are Monday to Friday 7:00am-4:00pm. Travel is expected to be less than 5%, occasionally for training purposes.