Lead Event Specialist

About the role

The Associate is responsible for completing in-store food and non-food demonstrations. They acquire and maintain knowledge of products represented, serve, demonstrate, intercept consumers, and sell products professionally. They manage and maintain event execution equipment, communicate with store management during absence of the Supervisor, assist other Event Specialists, provide leadership, and possess the ability to gain adequate knowledge of products.

Responsibilities

• Manage and maintain event equipment and supplies to ensure cleanliness and secure placement in the agreed-upon area of the backroom.
• Communicate with store management about upcoming events and past event execution when the Supervisor is absent.
• Act as the point person for all events conducted in the store when the Supervisor is absent.
• Aid in preparing event kits, materials, and tools as needed.
• Assist the Supervisor by providing leadership and knowledge to the team.
• Possess the aptitude and ability to gain adequate knowledge of the products represented.
• Proactively intercept, engage, interact, and sell products to consumers in a positive manner.
• Perform all job responsibilities assigned to the demo program.
• Prepare and serve food samples, including raw meats, produce, and eggs, while complying with food safety guidelines.
• Prepare and serve food samples using small appliances like microwaves, fryers, skillets, coffee makers, and knives.
• Maintain a clean, sterile, and safe workstation using cleaning chemicals.
• Maintain a professional appearance consistent with the requirements of the job.
• Set up and prepare the event table for execution.
• Complete all work assigned.
• Absorb and complete preparation for client visits and audit corrections.
• Build and maintain rapport with store personnel to meet company and client objectives.
• Prepare and submit all on-line requirements on the same day as event execution.
• Take digital photos of perfect table setup to document success stories for clients.

Qualifications

• High school diploma or GED; or one to three months' related experience and/or training; or equivalent combination of education and experience.
• Proficient ability to use and navigate on a personal computer and personal mobile device using applications and internal systems.
• Food Safety Professional Certification, local food handlers permit if required.

Physical Demands

• Regularly stand, walk, use hands and fingers to handle or feel, reach with hands and arms, talk and hear, read instructions, perform responsibilities, stoop, kneel, crouch, climb (including use of a 6' ladder), balance, lift and carry up to 25 pounds (occasionally up to 50 pounds), push and pull a wheeled demonstration cart fully laden with appliances, supplies, and product.
• Prepare foods using raw products (e.g., meats, poultry), using cooking utensils such as knives, convection oven, coffee maker, electric fryer, microwave.
• Contact with cleaning supplies.

Supervisory Responsibilities

Point of contact when Supervisor is absent.

Working Conditions

• Retail store environment with limited travel.

Physical Appearance

• Ensure a professional appearance and proper grooming.

Language Skills

• English is the primary language skill; however, bilingual skills may be required based on business necessity.

About Us

Product Connections is a part of Acosta Group – a collective of the industry's most trusted retail, marketing, and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a full-service marketing agency, we specialize in digital and traditional retail events and demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. Our mission is to deliver brand solutions that connect products to the right target at the right time, effectively moving consumers down the conversion funnel. With over 10,000 experts in the field and more than 150 corporate employees, we have a range of talents and experience that redefine what it means to be a marketing agency. We pride ourselves on fostering a supportive, collaborative, and inclusive culture where employees are encouraged to think big, grow their skills, and take their careers to the next level. Join Product Connections and discover a workplace where your ideas matter, your growth is supported, and your impact is felt—let's build something great together.

Employer Description

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