Lead ERP Engineer

About the role

CLA is growing and seeks to hire an experienced Lead ERP Engineer to join our talented Information Technology team. The position offers growth, flexibility, and a collaborative work environment.

Responsibilities

• Create, maintain and improve ERP configuration and integrations to other applications using specialized development tools.
• Provide technical solutions on configuration and new functionality related to ERP.
• Recommend configuration changes and enhancements to improve the ERP environment.
• Analyze existing and future needs for development and automation opportunities and bring them forward to teams.
• Show technical expertise and assume responsibility for facilitating requests.
• Lead the intake and distribution of integration and specialty application service requests across multiple teams ensuring timely assignment based on expertise and workload.
• Proactively coordinate follow-ups and maintain visibility into progress to ensure resolution with defined SLAs.
• Communicate effectively and professionally, both verbally and in writing.
• Serve as escalated application support for CLA’s ERP and lead technical resource for ERP Team.
• Responsible for leading validation of vendor patches and/or upgrades to the environment.
• Provide leadership of training initiatives by analyzing performance and training needs – recommend solutions, instructional strategies and media.
• Review application updates and compare business needs for impact on existing configuration and to identify opportunities.
• Provide implementation support, optimization related to business processes, security and data integrity for the applications.
• Maintain familiarity with the progress and problems in assigned technical areas.
• Detail oriented team player who is comfortable with managing confidential information in a professional manner.

Requirements

• Minimum of 6 years overall IT experience designing, implementing, or leading ERP, HRIS, financial reporting systems.
• Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.
• Experience planning, facilitating, documenting and managing business, functional and technical requirements.
• Experienced in Workday configuration, integration and reporting.
• A natural customer service approach to interactions with internal clients at all levels.

Qualifications

• Excellent interpersonal skills with the ability to communicate at all levels.
• Strong problem solving and creative skills and the ability to exercise sound judgment.
• Demonstrate a high level of integrity and dependability with a strong sense of urgency and results-orientation.

Skills

• Technical expertise in ERP, HRIS, and financial reporting systems.
• Ability to manage confidential information professionally.
• Customer service orientation.

Benefits

Wellness at CLA focuses on the physical, financial, social, and emotional well-being of our employees and offers comprehensive benefit options including health, dental, vision, 401k, and more. For a complete list of benefits, click here.