Lead Engineer

About the role

The Lead Engineer owns the engineering design, manufacturing support, and state regulatory compliance for the company’s kiosk products. This role leads product development from concept through production, ensuring design integrity, manufacturability, quality, cost effectiveness, and regulatory compliance. The Lead Engineer provides technical leadership, manages engineering systems and documentation, and supports continuous improvement initiatives across manufacturing and field operations. This position also leads and mentors the Compliance /Quality Engineer.

Responsibilities

• Engineering Leadership & Oversight
• Lead engineering design and evaluation activities
• Represent the engineering function in cross-departmental initiatives
• Oversee Quality & Compliance engineering activities
• Provide leadership and direction to a small team of engineers
• Manage third-party consultants (electrical, mechanical, programming) as needed
• Product Design & Development
• Use SolidWorks to create and revise designs supporting fabrication, machining, welding, electrical integration, and in-house assembly
• Oversee and coordinate the units control system code development (3rd party)
• Select appropriate materials and design for manufacturability (DFM)
• Support and lead continuous improvement initiatives
• Design fixtures and perform lifting/loading calculations to improve manufacturing processes
• Build and test prototypes to validate new designs or modifications
• Conduct and document field installation testing of prototypes, systems, or units
• Compliance & Documentation
• Ensure product compliance with applicable state regulations
• Manage the Engineering Change Order (ECO) process
• Maintain and control Bills of Material (BOM) within the Engineering and ERP systems for new and existing products
• Develop and maintain manufacturing work instructions and standard work documentation
• Utilize ERP systems to integrate engineering and manufacturing processes
• Manufacturing, Supply Chain & Field Support
• Conduct supplier selection analysis in partnership with Procurement to ensure cost, quality, and performance standards are met
• Collaborate with Technical Services to resolve field performance issues
• Support troubleshooting and root cause analysis using structured problem-solving tools (8D, A3, 5 whys)
• Participate in process improvements to enhance quality, reliability, and efficiency

Requirements

• Regular and predictable attendance for required schedule
• Follow safety guidelines and act in a safe manner

Qualifications

• Comprehensive medical insurance - no monthly premium for employee only coverage
• Employer HSA contributions (if applicable)
• Company provided life and AD&D insurance
• Optional benefits include dental, vision, supplemental life, short-term disability, accident and critical illness coverages
• Company provided Employee Assistance Program (EAP)
• Vacation accrual
• Paid holidays
• 401k and Roth eligibility with company match
• Company provided attire
• Incentive opportunities available

Skills

• Strong written and verbal communication skills
• Advanced proficiency in SolidWorks (including training others)
• Experience managing products through full lifecycle (concept to production)
• Experience with ERP systems and engineering integration
• Knowledgeable in manufacturing processes including machining, fabrication, welding, and material selection
• Strong engineering judgment and independent decision-making ability
• Strong problem-solving and technical troubleshooting skills using proper tools
• High attention to detail and organizational ability
• Ability to manage multiple concurrent projects

Benefits

• Ability to lift 25lbs occasionally
• Ability to sit and stand for long periods of time
• Ability to use hands repetitively
• Ability to work on a computer and communicate via phone and email
• Ability to walk, stand, stoop, and bend

Education

• Bachelor of Science in Engineering (Mechanical or related field preferred)
• Minimum 7 years of engineering experience
• At least 3 years of mechanical engineering experience

Experience

• Experience leading or mentoring junior engineers
• Experience with water treatment technologies and ice production/packaging systems
• Technical product support or technical writing
• Experience with GD&T and weld documentation standards
• Experience with 3D printing
• Experience with SolidWorks PDM administration
• Experience with BOM management
• Experience with Acumatica or similar ERP systems
• Exposure to programming or controls technologies