Lead Engineer

Responsibilities

• Manage a pod of engineers for the Voice AI product
• Lead by example as an individual contributor with high-quality code
• Own architecture and evolution of telephony and AI components
• Drive improvements in metrics related to call handling
• Collaborate with Product Managers for roadmap and product decisions
• Mentor engineers and manage team workload effectively
• Run pod processes and escalate issues as needed
• Participate in hiring for the Voice AI team

Qualifications

• 8+ years of engineering experience
• 2+ years of leadership experience in engineering teams
• Strong backend application development skills
• Hands-on experience with real-time or streaming systems
• Proven track record of delivering reliable, quality products at scale
• Excellent communication and teamwork skills
• Ability to handle ambiguity and take ownership in projects

Bonus Qualifications

• Experience with conversational AI
• Telephony experience
• ASR/TTS provider experience
• AI system evaluation experience

Pay

$120,000 – $160,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available

Benefits

• Days: Monthly company-wide days off
• Self Improvement Club: Monthly personal goal sharing with a budget
• Professional Development Chats: Budget for cross-functional development discussions
• Travel Reimbursement: Stipend for visiting company offices
• Personal Travel Reimbursement: Credit for stays at partner hotels

Company Information

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.