Jobs · Customer Service · California

Lead DSP / Support Coordinator

Mains'l Services · Chico, CA · 1 mo ago
On-siteCustomer Service$20.5/hrFull-time

About the role

We are looking to hire a skilled Direct Support Professional/Caregiver to work alongside the leadership team, allowing you to develop your skills here at Mains'l. As a Support Coordinator, you would be acting as a role model and mentor to employees using Mains'l Vision, Mission, and Values.

Responsibilities

  • Ensure the residential spaces are running smoothly, including ensuring a safe living environment for supported individuals
  • Support household tasks (cleaning, grocery shopping, etc.), as needed per individual
  • Act as contact with medical professionals, schedule needed medical and dental appointments, ensure transportation arrangements are made
  • Support and collaborate with people receiving services and crew working towards personalized goals and/or creating new ones
  • Follow the Individual Program Plans (IPP) and Person-Centered Descriptions (PCD)
  • Coordinate activities and routines with people based on their hopes and dreams
  • Share new and/or updated information regarding people receiving services with teammates (medical, emotional, behavioral, etc.)
  • Perform medication administration, medication counts, etc.
  • Assist in ongoing training of employees and the training of new employees as directed by the Program Manager
  • Collaborate with the Program Manager during staff training and department meetings; lead staff meetings as necessary
  • Assist in the data collection of personal outcomes for FNRC quarterly reports
  • Complete all financial month-end documentation (cash balance sheet, Credit Card reconciliation) by the required deadline

Qualifications

  • At least 18 years of age
  • Ability to pass a background check through the Department of Justice (DOJ), and FBI if needed
  • Safe and reliable transportation with a valid driver's license and auto insurance
  • TB (Tuberculosis) Skin Test
  • Physical, if applicable

Skills

  • Ability to act as a role model to DSPs, utilizing opportunities to engage in person-centered thinking and tools to provide excellent support
  • Knowledge to discuss documentation guidelines with coworkers to ensure consistency
  • Skills to accurately document the progression of goals as required for supported persons
  • Ability to review DSP documentation to ensure accuracy and inform the Program Manager when entries need attention

Benefits

  • Paid time off
  • Paid sick time
  • Paid holidays
  • Health, dental, life and vision insurance
  • 401k
  • Paid funeral leave
  • Parental leave
  • 2 weeks of paid jury leave
  • Education assistance (tuition reimbursement)

Pay

Starting rate: $20.50 per hour. Maximum Pay Rate: $21.50 per hour based on years of experience at Mains'l.

Full-time (40 hours per week), schedule to be determined.

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