Lead Director - Software Development Engineering

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.

About the role

The CVS Health Specialty Pharmacy Engineering team is looking for a hands-on, passionate people leader to join a high-energy and growing team. This role will focus on making a difference in customers’ lives and driving digital innovation to reinvent what a pharmacy and healthcare company can be in the digital world.

We are seeking an experienced Lead Director – Software Development Engineering, who will be accountable for building and executing solutions for Specialty Pharmacy, focusing on operational efficiency, value stream savings, and roadmaps for a multi-year forward-looking technology strategy. This technology leader will collaborate with business (Strategy and Operations) and product leaders to plan, build, execute, and deliver a multi-year roadmap for modernization that drives business and technology strategy forward.

The Lead Director will lead a diverse team of technology associates across engineering and change management teams, working across multiple geographies to deliver software engineering work through disciplined, Agile software releases. They will drive the technology strategy in support of these value streams and be responsible for design, development, testing, delivery, and growth while ensuring all opportunities to build industry-leading technology assets are fully realized.

Responsibilities

• Lead the strategy and creation of a multi-year modernization roadmap to support Specialty Pharmacy value streams.
• Lead the design, foundational framework, and development of Specialty Pharmacy products and associated technology assets.
• Assess software engineering practices, driving continuous improvement, improving operational efficiency, time to market, and overall product quality.
• Lead engineering teams, guiding and mentoring them in implementing solutions across a wide range of technological platforms.
• Manage people, including hiring, performance management, team building, leading career growth, skill development through coaching, and setting measurable professional goals.
• Build and cultivate strong relationships with Business, Product, and Technology partners to support the delivery roadmap.
• Build relationships and partnerships with vendors to support staffing needs through contingent teams working onshore, offshore, and nearshore.
• Build relationships and partnerships with solution vendors to support technological needs.
• Conduct technology research and innovation to develop a long-term strategy based on emerging trends in healthcare and technology industries.
• Travel up to 10% within the United States as needed.

Requirements

• 10+ years of overall Software Development experience utilizing Agile methodologies.
• 7+ years of experience in development of microservices using Python, Java (Spring Boot).
• 5+ years of experience in containerization tools and technologies such as Kubernetes, Docker, etc.
• At least 3+ years of experience in cloud platforms (GCP preferred).
• At least 1+ years of experience using Agentic AI frameworks and generative AI-based web services and tools.

Qualifications

• Experience in hiring, leading high-performing distributed multi-sited/remote software engineering teams.
• Experience in performance management, team building, leading career growth, and skill development through coaching, and setting measurable professional goals.
• Strong problem-solving abilities and a data-driven mindset.
• Experience in defining and analyzing KPIs to measure project success.
• Out-of-the-box thinker and implementer with open-source publicly visible work on GitHub.
• Experience in understanding AI/ML algorithms, frameworks, and tools.
• Experience working with distributed teams across multiple time zones and geographical locations.
• Experience conceiving and building healthcare or wellness products.
• Experience in the Healthcare or Pharmacy domain.
• Experience working with onshore and offshore technology resources from vendors.

Education

Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience).

Pay

The typical pay range for this role is $144,200.00 - $288,400.00. This range represents the base annual full-time salary for all positions in the job grade. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range. It also includes an award target in the company’s equity award program.

Benefits

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families, including:

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.