Lead Director (IC), Digital Product - Conversational AI Strategy

Responsibilities

• Define and own the long-term product strategy for AI-driven outreach and rescheduling
• Arcitect AI-driven orchestration logic for re-engaging members after cancellation
• Articulate the long-term vision and align stakeholders across departments
• Engage with external stakeholders to represent the product vision
• Operate with autonomy and deliver strategy with minimal oversight
• Deliver solutions across multiple functions while balancing various commitments
• Proactively identify user needs and drive innovative solutions

Qualifications

• Bachelor's degree in business, a quantitative field, or equivalent experience
• 10+ years of professional experience, including 7+ years in product management
• Strong technical skills with AI integration in business logic
• Experience in conversational AI or NLP-driven product management
• Ability to influence senior stakeholders at a department or division level
• Direct engagement experience with external stakeholders
• Excellent communication skills for presenting complex ideas

Pay

$144,200 – $288,400 annually

Schedule

Remote - US based candidates only, no visa sponsorship available

Benefits

• Comprehensive medical, dental, and vision coverage
• Paid time off and wellness programs
• Retirement savings options
• Support for physical, emotional, and financial well-being

Skills

• Product Leadership
• Technical Fluency
• Enterprise Influence
• Conversational AI/ NLP-Driven Product Management
• External Stakeholder Engagement
• User Needs Identification
• Innovative Solution Delivery

Requirements

• Business, Quantitative Field Degree or Equivalent Experience
• Product Management Experience
• AI Integration Skills
• Conversational AI/NLP Experience
• Stakeholder Influence
• External Stakeholder Engagement
• User Needs Identification
• Innovative Solution Delivery