LEAD DIRECT SUPPORT PROFESSIONAL

About the role

The Direct Support Professional Lead (Lead DSP) provides direct care, mentorship, and operational support within residential programs serving individuals with intellectual and developmental disabilities. In addition to delivering person-centered services, the Lead DSP serves as a role model and resource for Direct Support Professionals by providing on-site training, guidance, coaching, and oversight to ensure quality service delivery and regulatory compliance.

Responsibilities

• Assists individuals with activities of daily living including personal hygiene, grooming, bathing, dressing, meal preparation, housekeeping, laundry, and household maintenance.
• Supports individuals in achieving goals identified in Individual Service Plans (ISP), Behavior Support Plans (BSP), and other individualized service programs.
• Promotes independence, dignity, self-determination, and community integration.
• Makes and maintains a safe, therapeutic, and supportive living environment.
• Monitors and responds appropriately to actual or potential crisis situations.
• Utilizes trauma-informed care principles and behavioral interventions.
• Recognizes and reports suspected abuse, neglect, mistreatment, or exploitation according to agency policy and regulatory requirements.
• Assists with medication administration and medication-related documentation.
• Serves as a positive professional role model for staff and individuals served.
• Documents time worked accurately.

Qualifications

• High School Diploma or GED required.
• Minimum one (1) year experience supporting individuals with disabilities, developmental disabilities, behavioral health conditions, or mental illness required.
• Valid non-provisional driver's license with acceptable driving record required.
• Ability to meet agency and regulatory background screening requirements.

Skills

• Strong verbal and written communication skills.
• Strong documentation and recordkeeping abilities.
• Computer proficiency including Microsoft Office applications, email, electronic documentation systems, and timekeeping software.
• Knowledge of trauma-informed care and behavioral intervention practices.
• Knowledge of developmental disabilities and community-based support services.
• Strong organizational and time management skills.
• Ability to supervise, mentor, and train staff.
• Strong problem-solving and decision-making abilities.
• Ability to work independently with minimal supervision.
• Strong interpersonal and relationship-building skills.
• Ability to maintain confidentiality and professional boundaries.
• Ability to work flexible schedules as required.

Benefits

Not specified.

Pay

Not specified.

Schedule

Flexibility in working hours, including evenings, weekends, overnight shifts, holidays, and emergency coverage.