LEAD DIRECT SUPPORT PROFESSIONAL

About the Role

As a Lead Direct Support Professional (DSP), you will provide direct care and support to individuals with intellectual and developmental disabilities while serving as a mentor and leader to Direct Support Professionals. You will work closely with Group Home Managers to ensure quality services, program compliance, and a safe, person‑centered environment that promotes independence and community inclusion.

Responsibilities

• Partner with Group Home Managers to ensure high‑quality services and compliance with program standards.
• Provide leadership, coaching, and mentorship to Direct Support Professionals.
• Support daily residential operations while promoting a safe, healthy, and person‑centered environment.
• Assist individuals with activities of daily living, including cooking, housekeeping, personal hygiene, and independent living skills.
• Support health, wellness, and personal care needs while encouraging healthy lifestyle choices.
• Facilitate community integration through recreational activities, shopping, social engagement, and community participation.
• Assist individuals in developing budgeting, money management, communication, and relationship‑building skills.
• Communicate effectively with guardians, healthcare providers, and community agencies.
• Advocate for individuals' rights, dignity, independence, and personal choice.
• Maintain accurate documentation and ensure compliance with agency policies, procedures, and regulatory requirements.

Qualifications

• High School Diploma or GED.
• Valid driver’s license.
• Minimum of three (3) years of Direct Support Professional experience supporting individuals with behavioral needs.
• Ability to successfully complete state and federal criminal background checks.
• Pass required drug screenings and pre‑employment physical/PPD testing.
• Willingness to complete all required orientation and training programs.
• Preferred: One (1) year of lead, supervisory, or team leadership experience.
• Preferred: Experience working in residential services for individuals with intellectual and developmental disabilities (IDD).

Skills & Attributes

• Compassionate, dependable, and patient.
• Team‑oriented and service‑focused.
• Positive, encouraging, and committed to helping others.
• Strong communication abilities.
• Natural mentor and leader.

Benefits

• Competitive compensation.
• DailyPay – access earned wages before payday.
• Weekend pay differential.
• Company‑paid training.
• Employee discount programs.
• Employee Assistance Program (EAP).
• Full‑time benefits: medical, dental, and vision insurance.
• 401(k) retirement plan.
• Life and disability insurance.
• Generous paid time off (PTO).
• Wellness programs and employee resources.
• Career advancement opportunities, paid training, professional development, leadership development, mentorship, and supervisory experience development.

Pay

Competitive pay with DailyPay option and weekend pay differential.

Schedule

• Full‑time position with a flexible schedule based on program needs.
• Weekend availability required.
• Evening and holiday shifts may be required.
• May provide support during staffing shortages or emergency coverage situations.