Lead Dining Server

The Village at Orchard Ridge – Where Teamwork Comes to Life

About the role

As a Lead Server at The Village at Orchard Ridge, you will play a pivotal role in creating exceptional dining experiences that foster a sense of community among residents and team members.

Responsibilities

• Greet residents and guests warmly and take accurate food and beverage orders within established timeframes.
• Cooking and serving food and beverages according to presentation and service guidelines.
• Oversee and assist servers in section assignments, side work, and accuracy of meal tickets.
• Train and mentor new servers on service standards, POS system use, and hospitality best practices.
• Retrieve and serve food and beverages according to presentation and service guidelines.
• Supervise dining room readiness, cleanliness, and organization before, during, and after meal service.
• Support catering events, including setup, service, and breakdown.
• Lead daily pre-shift meetings (“Line-Ups”) to set goals and foster team motivation.

Requirements

• A minimum of one year's experience working in the dining room is required.
• Must be able to read, write, speak and understand English.
• Must have the ability to receive and follow instructions, and communicate clearly with residents, guests, and other team members.
• Must have manual dexterity and the ability to work in a fast-paced environment.
• Experience in high volume meal service is preferred.
• Computer skills helpful, with the ability to learn and use proprietary software as required.
• Demonstrated excellent customer service skills.

Qualifications

• Must have a valid driver’s license.
• Must be able to lift up to 50 pounds.
• Must be able to work flexible hours, including weekends and holidays.

Skills

• Customer Service
• Leadership
• Teamwork
• Time Management
• Attention to Detail

Benefits

• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan with employer contributions
• Next-day pay options
• Team member recognition programs
• Discounted meals on campus
• Career development and training programs

Pay

$16.00 – $18.25 per hour, commensurate with your experience, qualifications, and leadership abilities

Schedule

Full-time position, shifts may vary.