Lead Digital Product Manager

About the role

This role will own the vision and roadmap for key digital experiences that support customers across mobile and web channels. The position will balance near-term delivery with long-term platform evolution, translating customer insight and operational priorities into measurable product outcomes. You will partner closely with UX, Engineering, and cross-functional stakeholders to improve usability, strengthen digital journeys, and drive customer satisfaction.

Responsibilities

• Lead the product vision and roadmap for assigned digital experiences
• Translate priorities, customer insights, and operational needs into measurable outcomes
• Balance near-term delivery with long-term platform evolution
• Lead product discovery to identify opportunities for customer improvement
• Lead strategy and execution of mobile-first customer experiences
• Champion intuitive digital journeys across various customer interactions
• Collaborate with UX and Engineering to enhance usability and customer satisfaction
• Use customer insights and analytics to prioritize product investments
• Define success metrics and measure product growth
• Manage roadmap priorities across multiple workstreams

Qualifications

• 7+ years of Product Management experience leading complex digital products
• Experience managing native mobile applications (iOS and Android) and responsive web experiences
• Customer-centered design and digital product strategy experience
• Experience defining product roadmaps and prioritizing competing needs
• Ability to lead teams without direct authority
• Experience using customer insights and analytics to drive product decisions
• Experience identifying reusable solutions and influencing platform strategy
• Familiarity with Agile product organizations

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement savings plan
• Variety of paid time off options, including company and personal holidays
• Paid parental and caregiver leave
• Short-term and long-term disability coverage
• Life insurance and additional benefits supporting whole-person wellness

Location: Remote – US based candidates only, no visa sponsorship available

Compensation: $126,300 – $173,700 annually