Lead DevSecOps Engineer

About the role

The Enterprise DevSecOps (EDSO) team designs, builds, maintains, and supports software and platforms for IT Software Delivery, Operational and Resiliency Programs. The team enables the broader organization to operate using DevSecOps and automation principles by providing platform, process, and culture direction. The DSO Customer Care Team provides first‑line support for DSO Services, ensuring end users can leverage the full capabilities of the DSO toolset. The Lead DevOps Engineer is a Senior Associate role providing required support to EDSO products and services.

Responsibilities

• Support and maintenance of DevOps products, tools and services that support continuous integration, continuous deployment/delivery, and automated provisioning on cloud and on‑prem platforms.
• Analyze issues/failures in products and services, identify common themes, root cause and remediation actions to strengthen stability and reliability.
• Lead incident and problem management by collaborating with various teams to ensure timely and efficient resolution of customer issues.
• Develop and contribute to knowledge base, process, and procedure documentation.
• Implement proactive monitoring of tools, services, and infrastructure at all tiers to help reduce unplanned outage time.
• Collaborate with development and infrastructure teams to improve and support software features through agile, CI/CD processes.
• Work with respective SMEs on maintaining health, monitoring, alerting, and reporting tools (e.g., CloudWatch).
• Contribute to technical process improvements across training, agile, and modern development practices.
• Lead by example through high performance in customer service, collaboration, teamwork, reliability, efficiency, and execution.
• Provide after‑business‑hours support and 24x7 on‑call support on a rotational basis.
• Develop and maintain knowledge and expertise on EDSO products and services.
• Support training of team members on all products and services.
• Provide guidance on solving complex issues.
• Assist leadership in managing escalations.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering (any), Technology Management or related field and 10 years of experience in the job or related position; OR a Master’s degree in the same fields and 8 years of experience.
• Prior education, training or experience to include: 6 years IT industry experience with skills using DevOps tools to automate software development process.
• Application Development experience with programming languages such as Java, JavaScript, and Angular.
• Application or Infrastructure Support experience.
• Administration experience in DevOps tools such as Jenkins, Bitbucket, JIRA, Fortify, SonarQube, and Nexus.
• Experience with technologies and platforms including UNIX/Linux, Git, Maven, OpenShift, Chef, Kubernetes, Docker, across the Finance and Service Sector.
• Scripting/programming experience using Groovy, Python, Terraform, Bash or ksh and PowerShell.
• AWS Cloud services such as compute, networking, and security.
• Implementation experience in Continuous Integration, Continuous Deployment, Continuous Delivery and DevOps Operations for Agile projects.
• Experience in supporting systems from an infrastructure, code, and security perspective.
• Experience in issue/bug tracking tools (JIRA).
• Incident, Problem, and Change Management ITIL processes.
• Linux systems.
• Programming languages such as Java, Angular and Python.

Pay

$189,592.00‑$190,000.00 per year.

Schedule

Location: Jersey City, NJ. Telecommuting may be permitted a few days a week; when not telecommuting, must report to DTCC’s office in Jersey City, NJ.