Lead DevOps Engineer

About the role

As a member of the DevOps team, you will build and support the applications and infrastructure that enable teams to configure, deploy, operate, and monitor the mission-critical services powering Happen Bank. You will work in a highly collaborative and dynamic environment and help influence the strategy and direction of our infrastructure by building scalable solutions to complex technical problems.

Responsibilities

• Build applications and infrastructure to enable Happen Bank to deliver high-quality software quickly
• Build monitoring and alerting infrastructure that is scalable and easy to maintain
• Participate in an on-call rotation to investigate and resolve production issues
• Ensure uptime and performance SLAs are met
• Collaborate with operations, security, and engineering teams to build self-service frameworks that improve platform stability, reduce risk, and control costs
• Partner with engineering teams on new feature rollouts
• Troubleshoot issues independently and support engineers via shared channels such as Slack
• Ramp on team systems and contribute to roadmap priorities and ongoing DevOps support

Requirements

• 8+ years of experience operating enterprise-class infrastructure
• 5+ years of coding experience in an object-oriented language such as Java or Python
• Strong experience with AWS, including IAM, EC2, ASG, ELB/ALB, AMI, EBS, VPC, S3, Route53, CodeDeploy, ECR, API Gateway, and Bedrock
• Hands-on experience with Terraform, Kubernetes/EKS, containers, and Helm
• Experience with Grafana and Prometheus
• Familiarity with agentic frameworks and MCP tools
• Expertise in building automated deployment pipelines and scalable systems
• Strong system-level thinking with the ability to move across layers of the stack
• Ability to independently troubleshoot and support other engineers
• Experience using AI to improve output quality, with sound judgment on limitations and human oversight

Qualifications

• Bachelor's degree or higher, or equivalent combination of education and experience

Skills

• Strong understanding of cloud computing platforms like AWS
• Proficiency in scripting languages such as Bash, PowerShell, or Python
• Knowledge of container orchestration tools like Kubernetes
• Experience with CI/CD pipelines
• Understanding of DevOps practices and methodologies

Benefits

• Medical, dental, and vision plans for employees and their families
• 401(k) match
• Health and wellness programs
• Flexible time off policies for salaried employees
• Up to 16 weeks paid parental leave

Pay

The target base salary range for this position is $185,000 - $215,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).

Schedule

We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role's success, and remote placement will not be considered.

Location

San Francisco

Time Zone Requirements

Primarily PT

Travel Requirements

As needed travel to Happen Bank offices and/or other locations, as needed.